ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
4/5

2017-11-14

A great experience

"The DC jack on my laptop gave out on me last week, so I called around to get prices. FileRecoup had the best deal by far, so we took the computer in. The staff were very friendly and professional! Even though we came in an hour before closing,The one taking care of our problem said he wouldn't leave until the job was finished. Awesome! Laptop works great now"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-11-24

great

"Thank you for fixing my macbook screen and recovering information of my broken hard disk, it is very important to me to have my laptop working again and no data was lost thanks to you! EXCELLENT JOB! God Bless You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-09

Satisfactory

"My laptop suddenly got switched off and as a non computer guy,I had no clue of why it got switched off.Took my laptop to them and they instantly spotted the reason as virus attack.They helped them to recover all the data that i needed.I was very much satisfied with their support provided"


Verified
4/5

2017-10-31

Satisfied Customer!

"In a world where technology is used for everything it's nice to know there is a company that you can go to when technology loses your files! Okay, I lost the but still technology played a part. File Recoup recovered important files for me in not time! I just knew I would never find them again and after attempting all I knew how to locate things on my computer I almost gave up. Thankfully a friend recommended that I give File Recoup a try and although I was a bit skeptical, I did, and all I can say is, thank you!"

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-31

gerat prices

"This company File Recoup is very helpful. I highly recommend this to anyone who have a computer virus. I was able to use my computer again. They have great prices also. Thanks"

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
4/5

2017-10-27

Good services

"File recoup did a pretty good job getting my computer files back. The prices was very reasonable and the process was fast. I will use again if i need to lol."


Verified
5/5

2017-10-27

Life Savers!!

"I had an old Acer computer that I was scared to even turn on because I just knew it would crash any day, and guess what..IT DID!! I had so many pictures and memories on the computer I panicked, until II found File Recoup and they helped me recover everything on my computer including files I had forgotten about and they even backed them up on my external hard drive for me. I can not express how happy and relieved I am for finding them, true life savers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-12-06

Awesome

"
Very good experience with them. They quickly told me what was wrong with my drive and estimated the cost of data retrieval. They were able to restore all but a couple of files. Everything was done as expected and on time.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-10-25

Greag

"File Recoup is extremely great. Not only their offices matter but also the services they offer. I reached after I had lost some of my office details is my external storage drive in which they helped me retrieve. I liked their service and highly recommend them"


Verified
5/5

2017-10-24

Blue Screen of Death!

"I can’t describe the sinking feeling I had when all of a sudden my laptop hit the “blue screen of death” and after I had to shut it off, it wouldn’t reboot again. Thank goodness for the certified professionals at File Recoup! Now I know that should I ever lose my data again, I have someone I can trust to recover it for me – I had no idea that HD data was so delicate that it required a certified lab environment to work with! I am so thankful for the personal Service Technicians at File Recoup, they are a lifesaver!"


Verified
5/5

2017-10-24

Great

" My computer which fell from my office chair lost all my pictures and important course files. Other places wanted to charge me decent prices by the day yet were taking forever to reach out and provide a quote. People forget customer service is as much if not more valuable than the service or product they are providing. I checked out after four days and came here, BEST decision ever! They even tuned up my laptop, forever grateful!"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2017-10-24

Execellent

"They helped me recover all my lost data on my memory card which had crashed. i will forever be grateful to you. Thank you so much for your services. the price is pocket friendly too."


Verified
4/5

2017-10-20

Great Company

"File Recoup is an awesome and fantastic company. This company helped recover my lost files after my computer randomly crashed on me after I tried to upgrade my computer to Windows 10 and my computer crashed on me. I called the computer company and they wanted me to pay a ridiculous amount of money to get it fix because, my computer was "out of warranty" I refused and it wasn't turning back on, so I reached out of File Recoup to help me out and they did, 100%. If you ever need help with anything I would recommend them 100%. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-13

Best service in the market

"FileRecoup did a great job in getting the data back from my external HD in a short period of time with the reasonable pricing. My HD failed and started giving beeps, local store said it's a hardware failure and nothing could be done about the data. But more I was worried about was my son's graduation day pictures and my wedding pictures which was stored as our beautiful memories, thankfully my IT friend recommended me to File Recoup service and they were nothing less than what my friend told. Sales rep was professional and provided me the right service also found File Recoup was cost effective when compared to other data recovery companies. Now I know what I should do if the Hard drive fails again! Thank you for the great service guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-10-10

Excellent Job

"I'm a freelance writer anf one day I forgot to save a document. File Recoup was there to save the day! "