"Great products at reasonable prices with fast, free shipping and a live person always answers the phone."
"AWESOME!!!! A great product at a great price and I got it at my doorstep in three days...... AWESOME!!!!! I know where I'm getting my next parts from... "
"They have great prices on top quality parts on top of fast shipping. This is the 3rd time I have purchased parts for my bmw z3."
"Pros: I ordered an engine cooling fan for a 2004 Volvo S60. The part was an original O.E. part, so quality was good. The packaging was O.E. as well and arrived safe and sound without damage. The price was about 15% lower than my (wholesale) cost from the dealer including shipping.
Cons: I spoke with a sales representative (Dan) on Thursday, July 12th. Dan told me that my part was in stock and would be delivered in 4 business days, and that I would receive it on Wednesday, July 18th. The package was not processed by FCP and received by UPS until Monday July 16th. It was not delivered until a week after that on the next Monday, July 23rd at the end of the day. Not very happy about that - over-promise and under-deliver to make the sale. Kind of an improvident sales tactic. I would not have placed the order if I knew it would take the extra time as I held our customer's car hostage during the wait.
I gave 2 stars on "overall satisfaction" because of the deception to make the sale. I gave 3 stars for "Shipping Process overall" as it was a reasonable process, just not as promised."
"Original Volvo cabin filter. Quick shipment w/tracking number. So easy. I just bought two Volvos (XC90 and S60R) and plan to buy all my maintenance parts and stuff from them, I do all my cars work so the savings is on them. Thank you FCP"
"Quick and Easy fast shipping "
"Just received my parts after all the uk red tape and charges, I am quite happy with the parts
150% happy with everything, thanks again"
"The operator, Dan C., was personable and as helpful as he could be. And therein may lie a problem. I bought a small plastic gear used in some Mercedes Benz wiper systems. While listed as being used in the W202 chassis ('90's C class), I needed to know if it would fit the W140 chassis ('90's S class). Dan didn't know, so I asked for the gear's dimensions -- it's the cog that has to fit the housing and the spindle on which it turns -- and Dan had no information about its diameter or shaft diameter. I know you sell a large number of parts -- and I'm informed by some benzworld.org members that the gear should work -- but a little more info at the front end would have made my $50 purchase more comfortable. Of course, Daimler AG will only sell the entire assembly for around $1500 (there are no other failed parts in my wiper assembly), so this is a small quibble even if I wind up returning the part."
"Quick and simple transaction. Fast ship. Tracking information was promptly provided. All arrived as ordered. Great job"
"I had given the wrong shipping address when I ordered a part. When I called to correct it, they male on the other end was more than happy to help me with my order and in less that five minutes they had the correct address."
"I really love FCP. They have worked hard the past few years to increase their selection, their website, and their service. It's all working well! Additionally, I messed up and misplaced a box, thinking it wasn't delivered, and FCP was patient with me, tracing the order. Then I found it... and all was well in the end. "
"i just got my oil filters for my Volvo S80 and boy was i happy to see it on time. Also i like how they have a DIY oil change on their YouTube page. Thanks guys"
" am very pleased with the professionalism, quality of products offered and the quick dispatch of the same, although I'm relatively far away in Buenos Aires, Argentina.
I am a restorer of classic cars of the Volvo brand.
Thank you very much to FCP."
"Very satisfied :-) Great seller and high quality products."
"Super fast delivery!! I was however disappointed that my front rotors were not in it's original packaging and was shipped in a box that was worn down by the time it made it to me. I am not sure if the rotors are damaged... but they do seem like this might be a return item possibly because it does show some wear. I'm sure they are fine... I hope but would rather receive a new item in its original packaging. I know it's not in its original packaging because my rear rotors were in its original packaging and those were brand new. This is a concern because if you have ordered rotors...they are super heavy and can be damaged during shipment. I will talk to FCP and see how they can resolve, seems like this site has very good reviews so I don't see it being a problem.
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