ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.20/5
Customer service:
3.96/5
Return/Replacement policy:
4.07/5

3/5

2023-09-24

Long delivery time

"Took 3 weeks to receive my order. Once I did receive it I wad please with my custom shirt. Ps. The help ticket email was not effective at all. I opened a ticket for several days in a row & the same automatic response kept generating & emailing me bk. No live person ever called to follow up or email me bk. Then finally it shipped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2023-09-24

Red T-ball pants

"Bought 2 separate sizes for my 6yo. Both were too large. I guess they don't make pants small enough. Website and logistics were great. "


1/5

2023-09-22

Terrible experience returning product

"I had to make a return and wasn’t refunded my full purchase amount and had to pay a restocking fee and $15.00 to return the package. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-09-22

Epic rocks

"Team at Epic is fantastic. Product is good, prices are great, service is easy. Wish buying online from everyone was like this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2023-09-21

overall decent

"product was decent, delivery was 5 days longer, if getting customized apparel make sure to put in directions how large you want the logo"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-09-20

Better than Expected!

"I expected I'd receive it last than delivery from last experience with other company. Nope! Great communication and I received everything earlier than expected! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2023-09-17

Amazing shirts but delayed & no customer service to contact

"The shirts are great ! They were delayed for over a week and I couldn’t get ahold of anyone in customer service. That is my frustration in this experience. I wrote an email and never got a response. There needs to be a way to get questions answered. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2023-09-17

The quality is not that great

"It took forever to get order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-09-17

Best Prices on My Favorites

"Thank you Epic Sports! I was looking for the best price on my favorite medical scrubs in a particular color and size and you had exactly what I wanted at a fabulous price plus you got them here quickly too! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-09-13

Awesome service!!

"Always great service and products!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-09-13

Fast shipping, Great selection, all at a GREAT Price!

"I've been using Epic Sports for several years now. They always have the best prices on their sports gear, no matter what it is. The only negatives, are their website is easy to navigate on a desktop, but not so much on a phone. Speaking of phone, they no longer take calls to check on orders. I tried to search around their website and the only number listed is full of prompts without the ability to speak with a person. I'm still giving them 5 STARS because the products always arrive within a timely manner and their selection is superb! I also like the ability to put a logo on some of the products' at a really good price. I'm a basketball coach and I will always visit Epic first without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-09-12

Custom printed golf shirts

"My experience was very good. Customer service was excellent. Product quality was superior. Everything was delivered on time would highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-09-12

First time buying from Epic

"Epic sports was so easy to work with and my order arrived on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-08-06

Great product!

"The products are great, and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-09-05

Sizes run small

"I ordered the correct sizes I wear and two shirts are too small for me and the others are a little snug. If I wash them and they shrink much more I'll not be able to wear any of my order at all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges