ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.87/5
Customer service:
4.82/5
Return/Replacement policy:
4.91/5

5/5

2023-12-05

Modernized My 2013 Mazda3

"For a long time, I have been waiting for an iteration of the Eonon Stereo with the 9" display. I was looking for the specific one that has wireless Android Auto. Also, now that this has a slimmer design, it was easy to link and organize the wiring during the installation. The QLED display looks crisp and bright. Responsive touchscreen controls and quicker bootup time. I've yet to personalize the settings, but I might need to update the software. The user interface might need more refinement. Having the unit in the car made the interior look more modern.

I had an issue with the user interface of the device. They sent me a gift but it was defective.

Delivery was quick too. Thanks, Eonon.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-19

Great products and best customer service

"I have already purchased teo products from Eonon, the X3 and X20. They are both great, however I have some issues getting the reverse camera to work.
Not only they were available to help, but they provided me with an extra cable to fix the issue.
Customer service is 10/10, as well as their products.
Highly recommend.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-19

transaction was effortless

"Fast delivery and even though part of the shipment was missing, it was also delivered very quickly. transaction was effortless

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-19

Q50SE

"Fast shipping & very promo customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-19

More than just a product range

"I have now bought three head units from Eonon and have had three occasions where I have needed help from customer support over the years since I bought my original GA5150F unit in 2016. On each occasion, their support has been immediate, professional, and very helpful. That illustrates the point that there's more to consider than just the unit itself when you purchase products like these online. Thanks Eonon. Your customer support has been second to none."


5/5

2024-01-19

Works great, and support is great as well

"The order process was smooth and within a couple of days I held the device in my hands, the installation was done in a matter of 20 minutes. I had a hiccup because I forgot to attach the CANBUS cable some vehicle-related functions didn't work, therefore I reached out to support via email, received a response straight away, and made everything. Another super happy Eonon customer, would buy again and recommend to everyone who's looking for an AirPlay-enabled infotainment system."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-15

Bmw e90 radio

"I have nothing but good things to say about this company. First their product does everything described and even than I expected. Also their customer service is great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-13

Good Product and Customer Service

"Head unit functions as expected, Apple Carplay works well. Had an issue with a wiring harness which was addressed through their customer support team and replaced. Overall good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-12

Great service

"Had trouble with sound on unit x3 plus not working with multiple solutions not solving issue. After much help from customer service rep Jessica she was able help with staring the process of sending a new unit out to help resolve this. Thanks again. looking forward to a cool new radio. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-12

Great product and Customer Service

"I purchased a Q98Pro for my 09 Mazda 6, and never had an issue with the product. Recently purchased a 2010 Mazda 6 and required customer service for the radio. Their responses were prompt and very professional. I would definitely purchased another stereo from this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

5/5

2024-01-11

Good customer service

"The Q80SE Android car stereo arrived quickly after I ordered it directly from Eonon. It was easy to install, and functions and sounds great! It looks like a factory product in my dash. I had a minor issue about a month after installation, and customer service replied within 24 hours. So far the unit does everything as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-10

Amazing product

"I have bought three units so far and only had a problem with one unit which I contacted support and they immediately sent out a new one straight away all units have worked amazing and I highly recommend them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-10

Service

"They are ver kind and they respond relatively fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-09

Fast and Easy Upgrade

"Excellent upgrade for my aging truck. Super fast shipping and easy plug and play installation. Even the steering wheel controls worked immediately. Great Android head unit at a fair price. Customer service was quick to respond to questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-09

It ticks (almost) all my boxes

"Everything you need from a modern HU and from a cool customer support crew. I've been an Eonon customer for many, many years, since 2015 (or something like that). I'm on a 4th model already for, basically, the same car (a mazda 3 BK). Couldn't be happier, honestly. I'm using the unit in Europe and everything that I need works out of the box (didn't try the 4g stuff but I cannot be bothered with that anyway).

Thanks for a great product and responsive people!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process