ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2007-05-21

"Extremely helpful over the phone. I was told the order would be better to track if ordered online. I did as they suggested, and they were right. Tracking number was given immediately, and delivered on time, price was the best online. I highly recommend this outfit, very professional. The more I shop in stores such as this, the less I like retail."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-05-18

"Order placed 5/15/07; product (Garmin Nuvi 360)received 5/17/07 - tremendous service! Called prior to ordering - customer service rep very helpful. Plan to order all electronics items in the futur and recommend to friends! Thanks for the great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-05-10

"I have paid nearly $1,000 for a top of the line product, ZUMO 550 and a SD Card over 7 weeks ago and have not received anything; product, good customer service...nothing. E-mails go unanswered and it must be a single phone-line operation for customer service that is always busy. I requested immediate shipment via USPS priority mail and paid for same. Packing and shipping took over 10 days just from the retailer with the excuse that APO shipments only go out on Fridays so it was delayed. I was informed after the fact that an APO shipment may take up to 4 weeks and now it's been over 5 and still nothing. ehq has not began tracking actions, have not shipped replacement products. They offered no quicker means of shipment which I was more than happy to have paid for.
Note: Finally got through today; replacemnt unit now being shipped to family stateside to get to me; promised in 3 days; I'll update once/if received.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2007-05-09

"I recently purchased a Nuvi 360 from eHQ. I chose overnight shipping and my nuvi was actually delivered to my home in less than 24 hours from the time I placed the order! I used pricegrabber to search for prices and eHQ had the lowest out there. So far the product seems to be working perfectly. I would definitely recommend this vendor. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-05-09

"I would like to thank you for the prompt service and the correct product. Unlike some of your competore: I received exactly what I had ordered and paid the advertised price. I will order from your store again.
Robert Smith
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-05-01

"Great store to do business with. I ordered a Garmin Nuvi 660 GPS on Monday paid $2.99 for 3 day service and had the unit on Thursday. I received an email order confirmation right after I ordered the unit and then 2 other following up tracking emails Great Service and Price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-28

"great communication. quick shipping. a pleasure to do business with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-12

"They offered a very competitive price, the shipping cost is low compare to other retailers, actually it is free if you pick regular delivery. I picked the 3-day fedex for $3, it came in 2 days!

I ordered a TomTom One GPS, came in brand new condition and good packaging. Love my TomTom and will keep EHQ as one of my websites for electronic shopping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-11

"I ordered a TomTom c910.They had the best price on the net,great communication,great shipping.I got it when promised.Will buy from again.5STAR Company,Thanks again ED."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-07

"Being a "dinosaur" who has recently entered the computer age, I was very reluctant to order anything on-line until all of my friends convinced me how much money I could save and the convenience of having it delivered to your doorstep. I recently shopped through Pricegrabber and found ElectronicsHQ to have the best price (AND be rated 4.5 stars with 118 reviews) on a TomTomOne GPS system with free shipping. After checking their reputation on re-seller-ratings, I was convinced to take the "risk" of ordering on-line. I opted to pay a $2.99 shipping charge to assure delivery by Fed-Ex in 3 business days (which was a special offer). I called first to verify the item was, in fact, in stock and was brand new in factory sealed box as advertised and was assured that was the case. I'm pleased to report that I placed the order late on Mon. and I received confirmation early Tues. morning that my order had been received and processed and had been shipped by about 10:00 that same morning. Three business days later it was sitting on my doorstep as promised. The item was packed very well and brand new with all of the factory seals as promised. The unit was ready to use right out of the box as advertised. Can't say enough good about my first experience with these folks, and if I ever have another purchase to make of a product that they offer, I won't hesitate to use them again. Good job, folks!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2007-04-05

"Excellent service, and very fast shipping at low price, got the product in 24 hours and at very low shipping charge."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-04-04

"I am Really impressed by EHQ's service. My order was shipped the same day. I opted for FedEx Express saver and I got my package in 2 days! I will definitely come back to this site for making any other purchases and will recommend to my friends as well. And yes, I got the best price and product here after doing 2 days research for the GPS I wanted. Thanks EHQ team. Keep up the good work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-03

"This was a smooth transaction. Good e-mail status notifications. The product was delivered as promised. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

djt
5/5

2007-04-03

"Great prices and unbelievable turnaround speed. The GPS arrived within 24 hours of my order! They were great with sending automatic emails updating the status of the order. Would definitely use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2007-03-29

"This was the first time I ordered from this company.When I checked the status of my order it says shipped. I called up to find out how it was shipped and was told it was on back order.I should have been told that from the start. Order status should say back order not shipped.I feel I am being deceived.I would not order from this company again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A