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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2005-01-11

"Had the lowest price of all sites on a Canon Optura 30. Canon was offering $100 rebate and their site didn't try to mislead by including it in price. Dealt with Peter at extension 318. He did try to sell me other add-ons like any good salesman but did not push it or become rude when I said I didn't want anything else. Called back a couple of days later to see if could rush order out and Peter took care of it quickly. Customer Service dealings were pleasant as well. Got it timely like said and even got a bonus of some free software that I did not expect. Would definitely buy from Peter again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2004-12-27

"They put me on "endless hold" when I refused to add 20% to my order for a 2nd battery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
1/5

2004-11-30

"horrible people to deal with... withheld from shipping product until they got a chance to shove down additional options down your throat. When asked if possible to return everything in case something is undesired, they clearly replied "Yes, you may return everything you order without a problem if you don't like it."

Called in to return the optional things which were unopened, and was rudely told to read the receipt, as batteries are final purchases. When I tried to pleed my case, stating that the sales rep had told me EVERYTHING is returnable/refundable, I was once again simply told that nobody could have said that and to refer to the terms... What a pile a crap. How can anyone run a buisness based on lies? When they sell you the product... they're the nicest people, but when it comes to your interests, you might as well talk to the wall because nobody at electrodiscounts gives a crap about you once you hand over the cc
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
1/5

2004-11-01

"Buyer beware! I will never do business with this store again and neither should you! They lie, they use high pressure sales tactics, customer service is rude and unhelpful, and they take forever to ship! They didn't ship my product until 9 days after they charged my credit card!! I returned a warranty purchased through them a month ago and they have yet to refund my money!! Do not do business with these people unless you like being taken advantage of!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability