"Customer service needs to be worked on. First and fourth email was replied to, second, third and fifth emails to them went unanswered. Wish they had a phone number as a primary and backup for customer service. Price wise, they are cheaper than anyplace I found online, ammount of products was great and ease of web store browsing was nice. Also, I liked that items not in stock were stated prior to purchase (some places take your money and then tell you to wait for the shipment). Shipped items in 2 days, that was fast. Overall, I like the store (spent almost $600 on 1st purchase), just that customer service is a little weary IMHO"
"Experience was very good. The item I was looking for had been out of stock but was available here at a much lower price!
Fast shipping and excellent service."
"Good to work with , order shipped quickly and price was fair . I would do business with them again . I had a good experience and would highly recommend them to all ."
"Great company to deal with. Great prices and fast delivery. I would use them again and recommend them to friends."
"Great Prices - good stock - FAST processing and delivery.
I have sent all my friends to your site !"
" Excellent prices and quick shipping. Thanks!"
"If I could have found the item anywhere else, I would have bought it there. I asked a question about a Law Enforcement discount and it was ignored.
They also required a date of birth for a NON-AGE RESTRICTED item. It's their policy.
It will be my policy to never order from them again AND to encourage anyone I know not to do.
To your reply:
OK, so I don't get an LE discount for the order I had already placed, but......
....you couldn't tell me that I could get it for FUTURE orders!
Wow! What a way to win customers!
"
"Outstanding selection, quick smooth transaction and very fast shipping. Will shop with them again. Thanks !"
"Outstanding prices and fast shipping! "
"Store was easy to navigate and PMAG prices were crazy low. I paid $2-5 less per mag than anywhere else on the net. Shipping was fast and everything was in the box. Couldn't ask for a better experience! Now if you guys start carrying condor outdoor products I wouldn't have to shop anywhere else."
"Outstanding service and quick shipping. Would reccomend this company to everyone. thanks"
"Had a great first experience with Eastex Shooting Supply. They had exactly what I needed, and they were priced lower than any others I found online. Also the shipping was very quick. I will definitely order from them again and will be recommending them to everyone looking for the same experience.
Thank you Eastex!!
Satisfied Customer
Jeremy"
"Eastex rocks. Excellent customer service, reasonable superfast shipping and excellent packaging. A+++ in my book and I will definitely be using Eastex again. Thanks guys."
"Was a little disappointed,the websight showed you had the magazines in stock when I ordered. When I checked back several days latter to see when the items were shipped, it showed that my order was canceled because you no longer had the mags. I received a conformation of the order by email, but was NOT emailed about the cancellation. Had I not gone to your websight and checked, I'd still be waiting. Very poor communication."
"Shipping was very fast, I was impressed. However not listing a phone number nor the address I was unsure if they were a real company or just a scam. If they listed that info. and had someone to talk to they may get more orders. I was VERY hesitant about ordering."