ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-30

"The customer support was good"


Verified
5/5

2015-03-30

"I have received my pretty items. Love them. Well, very faster shipping but the process time need to shorten.Next time hope you can process it soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-03-29

"I didn't receive my order since the store closed for chinese new year the day i placed my order. There was no head's up or anything. A month later, when the store was finally running again, the dress I wanted was out of stock and I didn't receive my refund until a week later. I am very dissatisfied with my experience here. "


Verified
2/5

2015-03-26

"Cancelled a number of items 13 days after order was placed. Took 20 days in total for clothes to arrive. Made me manually apply to get my money back for items that were cancelled. Items that showed up were much smaller than expected based on listed sizing on the site, and very cheaply made, buttons barely sewed on. Duty was somehow $30 on $100 worth of items. Won't be buying here again."


Verified
5/5

2015-03-25

"I originally posted a review stating the wrong color was sent. EastClothes customer service sent me an email right away so they could correct the mistake, I was very pleased by their customer service. It was phenomenal. Because of the amazing customer service, I will order again. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2015-03-23

"They are very prompt at answering emails. I have not received my purchased. It's been over a week and they stated shipped in 2-3 days. "


Verified
1/5

2015-03-21

"I placed my order over a week ago and I have yet to receive my items or get an update/email that anything has been shipped to me. They have not responded to my email either. And yes, they did take my money and that went through. So now I'm just wondering if they screwed me over or if they are just taking uncomfortably forever to do their jobs. I'm not buying from here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2015-03-06

"I can't say to much about this store since I have not received my package yet. The very disappointing thing is that I ordered and paid for it and only when I got the confirmation email did I find out that they would not be doing any business until 2 weeks later. This was posted nowhere on the site that I could find; had I known in advance I would have found another place to buy from."


1/5

2015-03-06

"Until now I havent recieve my order yet.. Its been a month already!"


Verified
5/5

2015-02-20

"Everything I got was great... I loved it???? can't wait to make another order"


Verified
1/5

2015-02-17

"I have not received my order yet "


Verified
5/5

2015-02-11

"Very satisfied with my purchase. Would definitely buy some more in the future. "


Verified
4/5

2015-02-06

"Brilliant clothes, very happy and good, quick customer service. Thank you!"


Verified
1/5

2015-02-05

"Never recieved my package while paying for express shipping, ridiculous"


Verified
5/5

2015-01-31

""Thanks very much! Good Customer service. Reply so soon! My customer and i like your items very much. I have ordered items on your website since 2012. Hope we can continue it. Have a nice day!"--This is the best support and gift to us. Hope we can do it well this year. Everything goes well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges