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Product & services pricing
1.88/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-09-22

Very Happy

"Great turn around time. Prints were true to color. Very happy with my experience"

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Verified
5/5

2019-09-21

"Exactly what I asked for, love it! "


Verified
2/5

2019-09-20

Not what I paid for

"I was very excited about getting these photos. In fact, expedited the shipment, and when I received them the photo was cut off, which defeated the whole purpose of the photo. I sent a note to ez print and never heard back. Ultimately, I would like these adjusted because I paid extra to get these photos to surprise my boyfriend. Please contact me- ****@**** OR ***-***-****.

Thanks!
DeLaine
"


Verified
1/5

2019-09-17

Bad customer service

"I ordered 8 panoramic pictures from our vacation. 3 of them were printed correctly. The rest were all small squares that didnt include the full picture. I tried contacting them several times and they have yet to respond to my messages."

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Verified
5/5

2019-09-16

Looks beautiful

"I had a panorama processed that I shot on my phone last week and it turned out better than expected. Thanks for the speedy processing and delivery. Great pricing also.
"

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Verified
5/5

2019-09-15

Nice print

"Excellent quality print. Nicely packaged.
"

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Verified
1/5

2019-09-12

Decline in website, slow customer service and prints arrived damaged

"EZ Prints was my go to printer for my fine art reproduction needs, but my last two orders left me high and dry right before a show. They changed their online uploader interface so it zooms in on all your images and trims off the edge. It doesn't allow you to change this and my prints came back the wrong size on the page. I tried to correct this by adding an extra edge to all my print images and then the print dimensions looked correct but the package arrived so damaged and bent that I couldn't use any of the prints. I followed up right away in hopes I could get help with this and I'm still waiting for a response a week later. "

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Verified
5/5

2019-09-12

Affordable and Great Product

"The ease of the website was great to upload and visualize what your pictures will look like and the quality of prints when we received them are great! We love them! Only thing that would have been a great add would be if they had an easy way to see the difference in finishes when trying to order. I could not find any descriptions of the differences on the ordering page."

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Verified
2/5

2019-09-10

Contrary to what it says on the website, they severely cropped my photo, rendering the print unusable

"I'm requesting a full refund."


Verified
1/5

2019-09-07

Worst customer service experience I have Ever received

"I have never been more disappointed in a company’s customer service. The sheer fact that I was Not responded to after 5 or 6 attempts at contacting them is truly pathetic and unprofessional. Will not be using this company again."

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Verified
1/5

2019-09-07

Not what I ordered!

"Ez prints did not make clear that “metal print” was metallic finish on PAPER. NOT A PRINT ON METAL. Which is what I thought I was ordering.
They rolled the prints very tight and caused slight creases in some of them, so also impossible to use for resale in my business.
"

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Verified
5/5

2019-09-07

Delivered exactly as advertised!

"Easy to order. Easy to hang. "


Verified
1/5

2019-09-07

Don't order passport pictures from this company

"I ordered my passport picture from your company on 8/27. I finally called on 9/6 checking on it's where abouts. I was informed the shipping preference I chose for $1.95 was the problem. I informed your non caring agent, I could've popped a stamp on it and had it in 3-4 days not 10. She answered again the problem was my shipping choice. I told her I will not be recommending your services to anyone and thank you. I am still waiting for my passport picture..."

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Verified
5/5

2019-09-06

Great

"Great quick and beautiful "


Verified
5/5

2019-09-05

On Time

"Excellent quality, delivered ahead of due date."