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Verified
5/5

2012-11-16

"got exactly what I ordered- 10 XLR right angle cables - for a great price! and shipped fast
I called and talked to a salesperson before ordering to confirm stock quantity. While he did look it up for me, he did not give me an accurate number- said "8 or 9". Luckily the website did tell an accurate inventory level by me purposely entering a high quantity and reducing till it finally no longer gave a quanity unavaliable error. was 10 (not "8 or 9"- lol) and when I got order today I received all 10. very happy
"

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Verified
5/5

2007-06-12

"Excellent experience. Phoned in order - very helpful info and advice -they had everything in stock -they shipped immediately- items were packed well and the order arrived complete. I will shop here again!"

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Verified
5/5

2007-03-22

"I placed my order online on Saturday evening. It was shipped out on Monday and I got it on Wednesday, which was a day ahead of when I expected it. (I guess UPS deserves some credit also.) I called Monday p.m. to check on the status, because the order tracking page was down, and I got courteous and quick help. I will definately have them in my favorites for where to shop. OBTW the item I ordered was hard to find in stock and they had it in stock and the best price."

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Verified
5/5

2006-11-29

"Bought my DVX from them 2 years ago and just recently bought my Canon XH A1. Great service as always and no pushy sales tactics. They are willing to cater to your needs. Two Thumbs Up!!!"

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Verified
5/5

2005-11-04

"I bought my DVX from Rush and I have to say that he is wonderful to work with. I had a problem with my bank trying to make one purchase on my credit card and there were a lot of back and forth calling between the bank and Rush but he was very very patient. I recommend EVS any day."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
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Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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Verified
5/5

2005-05-05

"Awesome in every way - communicated with Rush a few days prior to making my purchase (via email) and received prompt and informative replies.
A couple days later I gave him a call and we finished things up. Paid via Wire Transfer, and it was shipped incredibly quickly and I had it within a week after the order date.
Will return to Rush to do future business.
"

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Ease of ordering online
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Ease of checking order status
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Verified
5/5

2005-02-22

"I've heard a lot of great things about this place and my buying experience proved them right. I needed a camera in 2 days and they made sure I had it (at a great shipping rate!) I asked a lot of questions leading to the purchase and they were all answered honestly...even saving me money by suggesting a different case. I'm glad I found them, as they seem to be the highest regarded video shop outside of NY (where I'd have to pay taxes.)"

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Verified
5/5

2005-02-03

"Just made my second purchase from EVS dealing with Rush and it was a great experience. I ordered the Kata Shell 03 camera bag and some mini-dv tapes and had them shipped to Japan. Even though I changed my order twice after having Rush set it up (probably pretty annoying) he was extremely helpful, prompt, reliable and NEVER pushy. He did not try to upsell me anything! I ordered from EVS about 2 months ago too; ordering an AT897 mic, a rain cover and a uv filter. Rush gave me excellent advice on the mic, actually suggesting I get a cheaper one if my budget didn't allow the audio technica.
All in all, it was a very positive buying experience for me, and I actually learned a bit about video products. I highly recommend EVS.
"

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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2005-02-01

"Made the biggest purchase of my life a comfortable joy. I will without a doubt be returning for further business. And have already as a matter of fact. Extremely good customer service, and no pushy sales. The best I have ever done business with quite frankly."

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Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
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Verified
5/5

2005-01-25

"As an independent filmmaker I have purchased several thousands of dollars worth of digital video gear from EVS. Every single order has been met with friendly, well-informed advice and extremely competitive prices.

Anytime I need to order gear, my first stop is always EVS.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-25

"Not only did I get a great price for my video gear, I got the best customer service I've ever experienced (online or in person). My order arrived at my door less than 48 hours after I hung up the phone. I can't recommend EVS highly enough! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-27

"Incredible service. I ordered on Tuesday, package was delivered on Wednesday. The package arrived before the e-mail with the tracking number arrived! EVS is a class act, no doubt about it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-12-10

"Bought a Sony VX2100 and a Davis/Sanford tripod. Excellent service! Tommy Mack was a HUGE help and made it a great experience!!"

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Verified
5/5

2004-11-24

"Hey Scott, just wanted to say I'm amazed how fast you guys sent my
order. Great job! I've order stuff from your company once before, I
had a problem with my credit card because I'd recently moved and you
guys helped me straighten everything out with my bank who were screwing
up the address change. If I ever need, or now anyone else who needs
something video related and needs it quick, I'll be sure to tell them
about your site. Thanks again.

Dan
"

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Verified
5/5

2004-08-10

"I contacted Rush @ EVS through recommendations found on DVXUser.com. I was quoted a great price, they shipped overnight, and I had my DVX100a with a FULL USA MANUFACTURE warranty (including the Magic Bullet Software) the next day! Don't be fooled by sites claiming US warranties. Go to the manufactures site and make sure they are authorized dealers!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site