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jdk2man2
Verified
5/5

2004-05-12

"Just bought 2 DVX100A's from them. They shipped them over nite. great price on shipping. No over charging, no upselling.
You cant beat EVS' customer service.
They are top notch.
Tommy M. was extremely nice and even followed up with a non-sales email to see if everything went ok.
I spent over 7k with them, and a 800 dollar order earlier.

Mark"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Resolving problems
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Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
berkhills
Verified
5/5

2004-05-03

"Have purchased from them on a few occasions. Great service and knowledgable. Fast shipping.
Two locations, East coast and West Coast. Be sure to inquire where item is being shipped from. East Coast people may pay for items being shipped out of West Coast, etc. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
  • 1
  • 2