ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

4,705 reviews
1.00 / 5
Education  •  Media  •  Supplies  •  Books


Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-28

Great service!

"They had exactly what I needed and for cheaper than my college bookstore! I will definitely purchase from here again! Shipping was fast as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-01-28

great way to get books for cheaper

"easy to purchase and books do arrive on time and in pretty good condition "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-02-01
A rep from eCampus.com, Erin - Customer Service, has responded:

“Thank you for choosing eCampus for your textbook needs. -Erin”


1/5

2021-01-26

Horrible

"They make it such a hassle. First they take forever and they only give you like $10 on books. Once they finally they get back to you they say that the book does not match and in order to get your books back you need to pay $10. So we end up loosing and if we want our books back then we have to pay the same $10 they were gonna give for it. So yes they end up gaining and we are left without nothing not even the $10. Sell your books somewhere else"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-01-28
A rep from eCampus.com, Erin - Customer Service, has responded:

“Good morning! We apologize for any inconvenience you have experienced. I have reviewed your order and an incorrect item was sent to our facility. We received ISBN 9780134180175 which is a loose-leaf format instead of ISBN 9780134178943 which is a hardcover format. We do not purchase loose-leaf items as buybacks, which is why the item was not accepted. If you have any other questions or concerns about this order, please contact customer service at 888-388-9909. Thank you -Erin”


Verified
5/5

2020-12-10

Good purchase.

"Exactly as described. Received quickly."


Verified
5/5

2020-12-09

Satisfied

"The book I ordered was in great condition and delivered in a timely fashion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-08

Great purchase.

"Purchase was quick and simple. The book arrived as scheduled and in great condition for a "used" book."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-11-26

Super fast shipping and great prices

"Super fast shipping and great prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-19

I really like your way of selling books. Always have had great buys and delivery!

"I ordered, they were sent and I am happy with everything"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-11-19

Fast shipping

"Campus was the cheapest place to find the book I needed and the shipping was super fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-11-04

Great!

"Great product, arrived on time, easy to obtain and no problems"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-31

So happy with purchase

"Book was in excellent condition! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-30

Will continue to use

"I have looked around and compared prices and sometimes they are slightly higher but you get the books quicker though ecampus with out all the deliver fees on other sites. Book good condition and I love you build points to get discounts of book rentals. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-10-27

Very Pleased

"It came in a timely manner and in great condition! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-22

Excellent experience

"Got the book I needed, in great shape, good price and in good time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-10-13

Quick ship

"Was exactly what I ordered and received fast."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process