"I love the fun prints. Sometimes the sizing can be weird but customer service is always willing to figure out a solution. "
"I have bought a number of items from Dresslily and so far I have nothing to complain about. You have to be sure to look up the sizes of each individual item using the size chart. What is a 1XL for one shirt may be a 3XL for another. As long as you check that properly you shouldn't have a problem and on the rare occasion that I have received something that is not as I expected, they have quickly put it right. So I'd have to say so far so good."
"material is soft. true to size. love that they give you measurements on sleeve length. one product went out of stock before i received mine, but they worked with me to rectify the situation quickly."
"I've had nothing but a good experience while shopping at this website. I love all of their different dress designs and that they also have clothes for men as well."
"I ordered a few things for my family and myself for Christmas. It was my first time ordering, I was pleasantly surprised to see it looked to be just like the pictures. Items were well made and stylish. The Sizing was a little off but not by much. I would have given it 5 stars but... it took a little longer to deliver"
"I placed my order on 1/24/20 with expedited shipping.
On 1/30/30, I was told through chat that my order was packed and ready to be shipped.
On 2/2/20, I placed a ticket asking where my order was. That day, I got the same canned response that my order was packed and ready to be shipped, and that I would receive my tracking number shortly.
On 2/3/20, I responded that I had already been told that by them, and wanted to know when it would ACTUALLY ship.
On 2/4/20, a service rep said that Chinese New Year is happening until Feb 9th, and they will start shipping things again on Feb 10th. NOWHERE in the ordering process did they mention this delay, nor was it a part of my shipping estimate. Why in the world would I pay for expedited shipping if it would be weeks before they would ship it? I responded as such, and added that they really should have mentioned that on the site or in the shipping estimate, before I sent them money.
On 2/5/20, they said sorry for the inconvenience, here's a 10% coupon on your next order, and STILL didn't tell me when I would actually have my order.
On 2/9/20, they randomly sent me the same canned response about Chinese New Year, and that they would start shipping again on 2/10/20. I did happen to see that they added a banner on the site mentioning Chinese New Year, though.
Today (2/26/20) I tried to cancel my order on the site. I was prompted with a message that said "Your items are packed and ready to ship, are you sure you want to cancel?" I clicked 'Yes." I got a second message that said "Your items have already shipped and you can no longer cancel."
I reached out via their chat portal and was finally put in touch with an actual human being, Juan. Juan said that he could still cancel my order for me, so I asked him, "How is that possible? The site told me it already shipped." He replied that it was packed, but it must have been a mistake about it having shipped. I asked how long it would take to get my money back, and he said he could issue a refund as a gift card to the site immediately, or it would take 7-14 days to get it back on my card. I asked how long will it actually take to ship my order, and he said they "expect to ship the items before 2020/3/6." A FULL SIX WEEKS AFTER I PLACED MY ORDER. I asked him to cancel my order and put the money back on my card. He was very nonchalant and acted like this is a completely normal occurrence, and although I know it wasn't directly his fault - come on.
This was the worst experience I have ever had ordering anything online. They lied to me repeatedly about the process and my order. I ordered a few bathing suits and dresses for an upcoming cruise, and have had to make other purchases, even though I gave ample time to receive this order in normal circumstances. I will never order from them again, and I will tell literally everyone I know how terrible they are."
"I ordered a Christmas dress and a winter coat. Both were beautiful and highest quality. I will be ordering again!!!"
"La prenda llego muy bien empaquetada y muy bien la talla respecto alas medidas , queda de buen tamaño y la calidad es buena para su precio realmente muy contenta con el producto!"
"I love shopping in this store. A wide range, great quality and fast shipping.
I recommend to everyone!"
"First off they have amazing cloths that actually fit me. I've never had that before all the cloths I've ever bought before finding this store have been boring or second-hand/Thrifted. The clothing pieces DressLily have to offer is over the moon so many styles, color choices, patterns, and designs. Just yesterday I was checking out there pants section and I cant count how many different options there were in my size. DressLily has now become my favorite store to shop from and it will likely be the only place I shop at again for shirts pants and dresses. I've not browsed all that DressLily has to offer but so far my purchases have brought me so much joy. My first purchase was a top in a galaxy print that's backless with a star shape in straps and a halter-esque front with a little tie in the top middle the sleeves are 3/4 with a strip of see-through black mesh it is an amazing beautiful piece of clothing. The first piece i saw from DressLily and also happens to be my first purchase and the first piece of cloths that fit me beautifully and made me feel **** and beautiful all on its own. To a girl that has never felt that way without a compliment let me tell you it changed my life. Needless to say DressLily is my home for all purchases in the future.Their prices are AMAZING 14-30$ depending on your piece. Let me tell you there are always sales going and free shipping on a certain amount paid which I find awesome, but irregardless the shipping is so inexpensive for me at least I could pay for expedited shipping. Thank You DressLily you are the best. I know this is a shortish review but i cant say more they are awesome amazing and i will be a regular from now on. I have one more review to place and it will say the same because its the truth."
"Clothes are in great condition and awesome style! "
"Les vêtements beaux et chics. J'espère pouvoir cette année avoir de grandes taillesp"
"Loved all the items I received. They all fit perfectly. Loved everything took on a trip with me and going on a another trip using the same items. Love the clothing and material. Thank you. "
"Ordered a jacket and a cardigan and they are hands down my favorite pair of clothes I own. Fantastic website with fantastic customer support."
"I was skeptical as many others were when trying out a new site online, but they really are legit, and not only that, they're amazing!!
They have a MASSIVE clothes selection with so many beautiful and unique styles that I've only seen here. The products themselves are just as great, I am always so happy when I recieve my orders because they're so beautiful and best of all at a very low cost compared to so many other sites! Lastly, I expected them to take a while for shipping because it is based in an asian country, but nope! The shipping is just as quick which is awesome! I don't shop at many other sites online for clothes now, because Dresslilly has everything going good!"