ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-11-11

"I ordered a wedding dress on 16th October and it arrived by 2nd November. I was very happy with the service and quality of the dress. It was made to measure and it fitted perfectly and it was exactly like the picture on their website. I would recommend this company and will be ordering more dresses in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-08

"I was very happy with this website. The dress we just received was more beautiful in real than we thought it would be. It fit perfectly! The dress arrived sooner than we expected! What a nice surprise!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-07

"we're very happy with our desses, they are beautiful!! as we saw in the web site. The customer service communicated the status of the order, nice process for the payment (very safety) an excellent service in general."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-06

"the dress is very nice and more beautiful than the picture. in addition,I request the order as brush delivery and custom size. I Received the dress on time and correct size."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-30

"Happy Happy Happy. The customer service is top notch! The first item I ordered was to small, I only asked to purchase a yard of material to have it altered local. They went above and beyond and asked for custom measurements and made me a custom jacket in exactly my size. I am so happy, its perfect, exactly what I wanted for a wedding jacket. I was unable to find a jacket like that local. I was nervous to order online but it was great. They go out of there way to make their customers happy. Thank you so much and I will be ordering my dress after the holidays and I am not worried at all. Thanks to all who helped make my experience perfect. Oh and did I mention all was done in record time and I did not pay extra for faster service, they are awesome. Heather Biske"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-10-26

"DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!! Worst customer service and the dress we ordered for my daughter came 3 inches too long! They wont let me return the dress and want me to pay for it to be altered. After several condescending messages back and forth over 5 days I asked to speak to a supervisor or manager and was denied!!! If you want to take the risk and do not plan to send it back then go ahead because they WILL NOT let you return the dress and actually try to make you feel quilty about it. So strange!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-25

"Very satisfied ! Perfect communication and very good quality of the dresses!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-24

"Really good quality for the money. The detail on the dress was not exactly the same as the name brand but were very close."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-24

"I was really worried about ordering bridesmaids dresses online as my bridesmaid have very different shapes. I only bought one just to check it was what I was after with size. It was perfect! I can't wait to order the others. Very well made, I can't fault it. Beautiful colour, design and detail. I have already recommended to my friends getting married and they are happy with their purchases too. Great communication as well, thanks for the awesome work! They go above and beyond!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-24

"Dress as describe, fast delivery, great customer service, excellent service....thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-18

"Great communication quick service beautiful product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-18

"Great service. Delivered before advised delivery date. Was concerned about ordering a dress without trying it on.Ordered my dress to be custom made (would advise this) and it is so stunning. Elegant,superbly tailored and perfect for my day. I have lost weight since ordering, but the alterations will be minimal. Am so happy and would highly recommend Dream Prom.The price makes your dream dress possible. Thanks to the team at Dream Prom :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-18

"I received my dress and I absolutely loved it. I was worried that it would not make it to my house on time, but DreamProm staff helped me get my dress at my house just in time. They made sure that my dress was here the day that I desired. The was everything that I imagined my dress to be! They made the dress exactly like the photo and they also match the exact color that I wanted. I am so pleased with how the customer service was and the quality of my dress. I will be getting my next dress on this site!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-17

"I am so happy with my dress! It is beautiful and I love it!! The online support was great and so was the emailing! They got back to me super fast and really worked to meet my needs. I got my dress today and it wasn't even supposed to come in until the 22!! Since it came so early I have more than enough time to get it altered (I'm tiny so nothing fits me, but I knew this when I ordered) I couldn't be happier with how this turned out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-16

"Dear DreamProm,
I am absolutely delighted! My dress just arrived, two weeks early! The quality and details are stunning, and it fits perfect! A beautiful beginning in celebrating our 30th Wedding Anniversary. My sisters were also very impressed. Thank you for your gracious assistance in answering my questions prior to ordering. I was very nervous and hesitant about ordering the dress online. Your customer service and professionalism is exemplary! You made a believer out of me and I will definitely recommend you to all of my high school students, family, and friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A