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Customer service:
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Return/Replacement policy:
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Verified
5/5

2016-01-11

"I am a repeat customer and love ordering from this company. Quality merchandise, timely delivery and above all I get to talk to a human when I have a question!!!"


Verified
5/5

2016-01-10

"The tea I ordered Distinctive Decor was just as delicious as I remember from years ago. Will definitely order again!"


Verified
4/5

2016-01-10

"My order was accepted then I was notified a few days later that the item I ordered was no longer available. I responded my displeasure at learning it was unavailable after my order was accepted. Customer service did contact me and offered me a 20% discount which I took advantage of to place another order. I appreciated the resolution."


Verified
5/5

2016-01-10

"Love the Swell! Keeps my water cold even when it is in the hot car all day!"


Verified
1/5

2016-01-10

" I ordered an Arthur Court serving bowl. When the piece arrived, the stand for the serving bowl was broken. I contacted the company and they immediately arranged for a replacement. The next day I sent both the bowl and the stand back to the company using the label they provided. About two weeks later I received a replacement for the broken stand, but I am still waiting for the bowl. It has not yet arrived and it was to be a Christmas gift. Their customer service was excellent until Christmas. I have contacted the company twice and was once told they were waiting to hear from Arthur Court. Now they have stopped responding. Very disappointed."


Verified
5/5

2016-01-10

"Great service; quick delivery, no hassles. Highly recommend."


Verified
5/5

2016-01-10

"Item shipped very quickly & exactly as expected. Thank you!"


Verified
5/5

2016-01-10

"easy web site and order delivered romptly"


Verified
5/5

2016-01-10

"I found the exact item I was looking for. It was delivered in a timely manner and in perfect condition. I am very satisfied with the item purchased and I am pleased that they followed up to make sure I received my item. -- thank you Distinctive Decor. I am looking forward to shopping with you again. Barbara A"


Verified
5/5

2016-01-10

"Shipped quickly and exactly as described. "


Verified
5/5

2016-01-10

"Loved it! The ornament was absolutely perfect! Will come back"


Verified
5/5

2016-01-09

"Excellent! Products arrived on time!"


Verified
5/5

2016-01-09

"Great site easy to use. My order came in a timely manner and looked like what I ordered."


Verified
5/5

2016-01-09

"Thanks for getting the order so quickly!"


Verified
5/5

2016-01-09

"Product sent in a timely manner"