"This is my first order with this site."
"Everything was as it said it would be. The only issue I have is the loading dock height. You need a truck dock level height, so no Uhauls. This adds to extra expenses."
“Thank you so much for sharing your thoughts. We are happy to hear that you had a 5-star experience and will consider your comments. We really appreciate your business!”
"Pallet was amazing , delivery carrier not so much. Rushing almost caused damage to house and vehicles"
“Thank you for the 5-star rating and positive feedback on the pallet! We appreciate your input about the delivery experience and apologize for any inconvenience caused. We will continue to work hard to meet your expectations and hope our business relationship continues to grow strong.”
"Thanks for helping making our lives better now that we are able to buy cheap sell at higher price. Some things were broken before I got it. "
“Thank you for your feedback! We're delighted to hear that our services have improved your life. We apologize for any issues you encountered, and we're committed to addressing and fixing them promptly. Your satisfaction is our priority.”
"Thank you for a smooth transaction and willingness to help"
“Thank you so much for your feedback! We're thrilled to hear you had a great experience. We hope our business relationship continues to grow strong!”
"I am happy with my Apple return box I purchased, the manifest wasn't very accurate.
I have pretty much made my money back by reselling the items. The shipping was fairly quick through Canada post. I will order again. "
“Hi Suzanne, We're delighted to hear you're happy with your purchase and that you were able to make a profit despite this minor inconvenience. Thank you for your feedback, and we look forward to serving you again. We really appreciate your business!”
"There is no other liquidation place like direct liquidation I created a whole store from it blessed "
“Wow, that's fantastic Jerzee! We're honored to be your go-to for liquidation purposes. Glad to hear it helped you create a successful store. Here's to continued success!”
"My experience with Direct Liquidation has been extremely disappointing and frustrating, prompting me to advise others to consider alternative options for their liquidation needs.
I recently made a significant purchase from Direct Liquidation – a full truckload of items – with the expectation of a professional and efficient service. However, the reality fell far short of my expectations. From the outset, the lack of communication was a major issue. Despite completing the purchase, I received no contact from the company to arrange the shipping of my order. This lack of initiative on their part was both surprising and concerning.
Taking matters into my own hands, I reached out to Direct Liquidation to inquire about the status of my order and to organize the shipping details. The response I received was to simply "be patient." This vague and unhelpful advice was not what I expected from a professional operation. Further attempts to communicate and seek clarity were met with silence – my subsequent emails were completely ignored.
This lack of responsiveness and customer service is unacceptable, particularly when dealing with large orders that require logistical coordination and clear communication. The failure to engage with customers and address their concerns undermines the trust and reliability one expects from a business.
In conclusion, my experience with Direct Liquidation has been markedly negative, characterized by poor customer service and a total lack of effective communication. Based on this experience, I cannot recommend their services. To those looking for liquidation solutions, I suggest seeking a company that values customer engagement and provides a more reliable and communicative service."
"I like the variety and easy ordering."
“Hi Aimee,
We really appreciate your comment! Thanks for appreciating our variety and easy ordering process. When our customers win, we win. ”
"Love that PayPal is an option for checkout. Hopefully this is a good one for me!"
“Thanks for sharing! Glad you appreciate the PayPal option and that we could make it as quick and easy for you as possible. We hope your experience with us exceeds your expectations!”
"Ty please work with me on pricing and scheduling as much as you can . I can move products if certain things are priced accordingly and can obtain a greater customer base. It's all about me finding good customers to help move your products and we all make money."
“Hello Marcus, thank you so much for the 5-star rating, we are here to assist you with anything that you may need. We will continue to work hard to meet your expectations and really appreciate your business. ”
"Muy buen experiencia ya que podemos obtener productos de buena calidad en precios accesibles"
“Muchas gracias por su comentario. Nos alegra saber que su experiencia fue buena y que pudo encontrar productos de calidad a precios accesibles. ¡Esperamos seguir cumpliendo con sus expectativas!”
"Quick and easy all paying process"
“Thank you for your positive feedback! We're thrilled to hear that you found our payment process quick and easy. ”
"Customer service works well, I would definitely buy again.Thanks you. "
“Hi Ale, thank you for your business! We're glad to hear you had an excellent experience with our customer service team. We look forward to serving you again in the future!”
"Easy to check out, love that I can use paypal"
“Thank you so much for your 5-star rating, we are really happy to hear that you found the checkout process easy!”
A rep from Direct Liquidation, SupportDL, has responded:
“Thank you for choosing us! We're thrilled to hear that you found our prices great and the order process easy. We appreciate your business and look forward to serving you for future orders.”