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Verified
5/5

2016-03-15

No issues

"Best price, quick delivery, will buy from them again"


Verified
5/5

2016-03-14

Bodacious!

"Great company! Best price I could get on Vance and Hines! Seriously they beat everybody by $50.00. That's $50 I can spend on something else. I had my pipes within the week. Install took less than 15 min. And most importantly, I got that heavy low rumble I was looking for! And the pipes look great on my 2011 Ultra Limited."

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Verified
5/5

2016-03-11

Excellent ???? ????

"Excellent pricing and customer service"


Verified
5/5

2016-03-07

Great to buy from

"Best price and quick delivery. "


Verified
5/5

2016-03-07

Great customer service

"very helpful and knowledgeable an fast ship. Have since order air cleaner an tuner from them do to there excellent service."


Verified
5/5

2016-03-05

Excellant

"The product I ordered came real fast with no problems the instruction were great and simple to read did order some special tools from you later waiting on them but every thing is good."


Verified
1/5

2016-03-05

Backorder blues

"With for fuel tool to be stocked was told 3 to 4 weeks. "


Rep reply posted 2016-03-16
A rep from Direct Cycle Parts, DirectCycleParts, has responded:

“Hello,

Yea it is a real bummer. We STILL do not have any. We have had them on back order for 3+ months now.

We apologize for any inconvenience.”


Verified
5/5

2016-03-02

Awesome

"Received everything faster than I expected in great condition at an unbeatable price"


Verified
5/5

2016-02-29

Harley parts

"This place had the BEST PRICE and the fastest shipping ever they are awsome"

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Verified
1/5

2016-02-29

What a Disappointment!

"Ordered parts Feb. 16th and was happy to see that they used USPS so I could use my safe and secure PO box. They E-mailed back that the items were too large and heavy to send USPS and asked for a physical address. I gave them one on Feb. 17th. On Feb. 25th I asked where my items were and was told I should have received them and they would look into it. On Feb. 26th I asked if there was any news and on Feb. 29th I again asked where my order was and have not received an answer to either E-mail. My next step will be to talk to Pay Pal. If I had spent $9.00 more I would be riding my motorcycle instead of writing this review."


Rep reply posted 2016-03-16
A rep from Direct Cycle Parts, DirectCycleParts, has responded:

“Hello Bob,

I apologize we could not get a hold of you via phone. We tried calling a few times, but there is no voice mail set up on your phone.

Our free shipping is for the best rate possible, and USPS wanted 3x the rate to get it to the PO BOX vs the UPS rate to your house.

We apologize for any inconvenience. I have added a note to your account to give you an extra discount in the future.

Thank you,”


Verified
5/5

2016-02-17

Super surprised!

"Recieved an unexpected shipping refund - direct cycle combined items and refunded shipping charge! Now that is great customer service!! Had a multiple product order and was always up to date with shipping status. Have since placed more orders with direct cycle and will continue to do so"

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Verified
5/5

2016-02-13

Great Store

"I purchased items for my Harley after looking at other stores online. The prices at direct cycle were the best as well as items in stock ready for prompt delivery. I will buy again from this awesome store."


Verified
5/5

2016-02-13

"good products,great prices,fast shipping"


Verified
5/5

2016-02-08

Best Prices I could find.

"Direct Cycle Parts have the best prices anywhere. Shipping was fast and free. I knew just what I wanted and needed so it was a breeze. They do have an online chat and phone # to call incase you have questions about anything. "

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Verified
5/5

2016-02-04

Great product!!!!

"No complaints here, very happy"