"Wonderful, Trustworthy dealer. I placed my order on a Tuesday, received it a week later, and that was only due to the shop having major computer issues which Michael solved and worked very hard to get my order to me before Christmas. I will definately look to buy from him again. Thank you Michael, YOU ARE WONDERFUL !"

"Although I had caused some confusion about the order on my part they figured it out almost instantly and got back to me to clarify it. Great and super-fast service. The order arrived way ahead of time."

"Michael and the folks at DigiConcepts have been very helpful in making sure that I get a hard-to-find part for my client. Not only have they found the part, they have kept in contact with me even over the weekend and made sure that I got the tracking number as soon as the product was shipped. The item has not yet arrived but is due in three days. I look forward to doing business with DigiConcepts again in the near future.

John Bevan
Owner
Best Deal Computers
Lawrence, Kansas
Established 1989"

"Awesome communication and fast shipment/delivery! Will do business again!"

"I found Digiconcepts very helpful, when there were mistakes on my DVD drive order they reached me by phone to correct the problem then asked if they could substitute a better item for the one I ordered at the same cost. The site claimed they would ship in 48 hours but the package came in three days. The DVD drive was well packed and worked fine. I find their attentiveness to be exceptional for on line shopping. "

"Excellent customer service when I had a mixup with an order. Very fast UPS delivery."

"First time ordering from them and was surprised how fast I got my ram. I had some problems with it but they were willing to work out something and helped me research the correct ram for my system. Their support is fast at responding to emails, even late in the evenings. I usually don't write reviews since most other services are standard, but this was excellent."

"A little bit of communication issues with the sales department but received the product in time and in working order."

"excellent service, and very fast. i'm very impressed with this store thus far. great prices, and lots in stock."

"Wonderful prices, great email customer service. Hard to get a hold of via phone thought. Great experience none the less."

"I had a motherboard go out on a key computer. Went online and found Digiconcept. They had exactly what I needed at the right price. After ordering, I sent them an email asking if they could expedite their processing so they could ship out same day and I would receive next day. They were more than happy to oblige.

I never received a shipment notification with a tracking number, but about 10 minutes after emailing them asking for the tracking number, my package was here.

Michael, the person I was emailing at Digiconcepts was friendly and professional.

The only drawback was the 2-business day processing listed on their website, which they worked around. And the lack of tracking number, which didn't become a problem. But if UPS didn't deliver that morning, I would have been concerned because of the lack of a tracking number.

Overall, I had a very good experience and I can't wait to do business with them again."

"Great company to do business with, fast delivery on everything I purchased so far."

"I ordered two 300 GB SATA drives only five days ago and recieved them yesterday via UPS. The drives were new and packed great. Oh, and did I mention I got spectacular price on the drives??"

"Phenomenal service - I ordered a video card and was immediately informed that it was out-of-stock and would I accept a similar replacement. All the choices for the replacement were better than the one I had ordered! I picked one with twice the memory and a better processor. I received it in 2 days with no extra charge for the shipping. Unbelievable!!! I have had several bad experiences with mail order, but this made up for all of them. "

"Ordered an AMD Windsor CPU from Digiconcepts. They were the only dealer that had this CPU in stock, so I gave them a try. After several days with no confirmation of shipment, I contacted them. I was told I entered my order incorrectly. They said I hit prepay (hold for pre-payment) button instead of PayPal button. However, the money was taken from my PayPal account. Several days later, the CPU shipped. Shipped me the wrong CPU (Brisbane). No invoice was in the box. Went to website, requested RMA, need invoice number to fill out RMA form! Used my order number,that works too. Several days later, got an apology,(the Windsor CPU was not in stock) and the RMA. Retured item with tracking number. Waited 5 working days after they recieved my return, no communication at all from Digiconcepts. Rather than fighting with them, I filed a complaint with PayPal. Got another apology and my refund the next day.
I would not recommend using Digiconcepts.
"