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Verified
5/5

2008-05-27

"Great 5 star service. Got it very quickly, upgraded shipping. Thanks"

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Verified
4/5

2008-05-26

" Item arrived within the period promised, the condition was impeccable. However there were no email confirmation or tracking number posted on my email."

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Verified
1/5

2008-05-23

"I read the reviews, I knew the retailer was questionable, but there did seem to be some authentic positive reviews. I placed the order over the phone so I didn't have to bother with them calling me back to confirm my order. They had no problem selling me a D300 Nikon without purchasing any other accessories. I asked if the camera was the USA model with US warranty and complete with all accessories. He said "yes" to all questions. I recorded the phone call just in case. When I got the camera the box was the "J" model, meaning Japan, meaning Gray Market. Nikon service verified. While shipping was very fast and free, the sales associate flat-out LIED about the camera being covered under the US warranty. Nikon US will not touch the camera, not even if paid to do so. ANY service must be shipped to Japan. I really thought this price was good, but not "too good" as I've seen it at that price occasionally at Dell and Costco. The camera had a LOT of dust on the sensor right-out of the box. I don't blame digi-combos for this, but that is why I contacted nikon serivce to begin with. Also, according to the box the camera came packaged with Nikon CaptureNX which it did not. There was also no registration number. It is either supposed to contain a reg number or a cd and it had neither. And lastly, they placed a USA Warranty registration card in the box with the camera, probalby to fool you into thinking the camera really was covered. The only way to tell if it is grey market is by looking at the box bar code, just above it there is a model: D300 (J)"

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Verified
2/5

2008-05-17

"I ordered a Canon Digital Rebel XSi from Digicombos on the 4th of May. The next day they sent me an email saying I had to call and confirm my order. I called and gave him the necessary information, and also asked if it was the USA version of the camera and if it came with an original USA warranty, and he answered both to be yes. Afterwards he tried selling me another battery, claiming "the battery supplied by Canon in the kit lasts only 45 minutes", which I know to be BS.

The next day we receive a call saying I need to confirm my order, despite already having called it in the previous day. I called and confirmed it again, apparently he was having trouble billing it because my credit card was SOMEHOW under my old address, at which time I did not even have a credit card.

After that, the order was finally shipped on May 8th, and was attempted to be delivered on May 14 at 3 pm. Noone was home at that time, nor would be on the next 2 consecutive business days, which is when they would try to deliver again.

I called FedEx and they said I wouldn't be able to pick up my package at a local FedEx/Kinko's because it was Home Delivery. I finally arranged to have it delivered on Saturday, May 17. The funny part is they called saying they thought we were a business and that is why they delivered early, not sure whose mistake that was.

Saturday, May 17, 13 days after placing the order, I receive the camera. To no surprise, it turns out to be the JAPANESE version, NOT the USA version. (Kiss X2). I opened the box to find it has NO ORIGINAL WARRANTY CARD, but some 3rd party "USA warranty". Thankfully, everything appears to be in perfect working order, and it has all the claimed accessories that come with it, minus the ""Great Photography is Easy" Booklet and "Do More with Macro" Booklet", which I didn't need anyways.

I checked on the Canon website, clicked "Arrange a repair", and entered my serial number and purchase date, and it says the camera is under warranty. So good news, but I am VERY disappointed in DigiCombos as a seller, as they lied to me about the camera being the USA warranty, and it was a large hassle having to call to confirm my order, TWICE.

I would not recommend this seller and won't be buying again. You get what you pay for, I bought the camera for under the MSRP and I paid the price.
"

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Verified
1/5

2008-04-18

"I ordered a Canon 40D camera for $1045 + 52 shipping. The camera arrived without Canon (or any other) warranty and it was a grey market item. I emailed DigiCombos right away but they won't return my emails. Very bad experience.

EDIT: The camera was USED - but sold as new.
"

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Verified
5/5

2008-03-28

"I liked both the buying experience and the price of Canon 40D kit. I had to have a pleasant conversation to "confirm" the order and discuss some accessories that could go along... Not a big deal. The product arrived on time. Everything was new and as listed on the web site."

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5/5

2008-02-24

"Great Company to deal with , its nice to know there is a company where you can get a package that has it all that i need for a low price , I like what DigiCombos is doing , after shopping around this was the best bargain ,

Thank you Joel
Great Service
"

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5/5

2008-02-01

"the best service i have had in the photography online experience , I did deal with alot of companies and the only other company was B&H but DigiCombos had the service and the prices to go with it .

Very Highly Recommended

Very Highly Recomended
"

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Verified
5/5

2008-01-16

"Great company to deal with , as smooth as a sale can go , great ppl to talk to , service and prices equally good .

Thank You DigiCombos
"

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Verified
5/5

2008-01-14

"Initially, my order was incomplete. Only one phone call and Ralph (phone ext. 105) straightened everything out. I had some questions re: lens attachment and called again. Again, Ralph was very, very helpful and very professional. I wouldn't buy from anyone else!! Thanks you guys! Bob Stannard - Vermont"

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5/5

2007-12-30

"I was looking all over for the Nikon d300. When i called them to place the order i spoke to Jack at Ext 125. He was so knowledgeable, And very patient with answering all my questions. I received every thing in the box just as described online. I am defiantly going to be purchasing from them again. They have the cheapest price out there. I paid For the standard ground, And i got the package at my door in 3 days. Keep up the good work Jack."

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Verified
5/5

2007-12-30

"DigiCombos was by far the best company i delt with , after shopping online for 2 weeks to make sure iam absolutely getting the best deal online for my Digital SLR i came across these combos they offer , so i figured OK they will for sure try really hard to up sell me at that kind of price , so i called the toll free number and the rep was really nice , yes he did offer me a extended warranty which i didn't get , that night i was emailed a tracking number with OVERNIGHT shipping when all i paid for was GROUND , and sure enough my package was here the next day .

WOW thank you DigiCombos and thank you Joel
"

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Verified
1/5

2007-12-28

"I ordered a Nikon D300 digital camera from this company via eBay. I had to call them to complete the order. When I called,
they were trying to sell me additional items, namely another battery and memory card. They didn't try very hard, though.
Note that the memory cards on their webpage are greatly overpriced.
The camera arrived very quickly and was new in box.
However, it turned out to be gray market with a third party USA warranty.
I haven't decided yet whether I should return the camera, simply because some other reviews indicated that it might be difficult
to get back the money.
Needless to say, I would never buy anything from them again
and I had failed to read the reviews before placing that order.
"

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TLW
Verified
1/5

2007-12-20

"Attempted to purchase Nikon D40 on 12/12/07 paying for 5 day shipping. Three days later "Dave" calls and wants security code from credit card. Tries hard to sell 150 dollar battery. I decline. 12/19/07 they call wife to "verify shipping address." Now the only way to get it here is by shelling out another 70 dollars for expedited shipping. Can you say Shake Down Job! I cancelled the order and will now get my childs gift from an honest E-tailer."

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Verified
5/5

2007-12-19

"I am very skeptical of EVERY online purchase and him-hawwed for a long time before my purchase. I ordered an XTi package (combo) and could not be happier with the decision. The order was placed on Sunday afternoon after 3:00pm, I called a short time later and was suprised to get an answer, the man confirmed my order, and noted on the order my prefference of the black camera body. I received my entire order at a little after 4:00pm on Tuesday. I didn't even request the overnight upgrade!!! Every item in the package is new and the US WARRANTY was sitting right on top inside the camera box. The camera works perfectly. VERY PLEASED WITH THIS COMPANY!"

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