ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


2/5

2003-06-26

"On this invoice, I received my printer ink cartridges with no problems.

HOWEVER, recently I tried to make an order for my mother, using her credit card (with her authorization), her address and all the pertinent information. The order never went through, because Digi4me said the card was declined. They took a while to get back to me in an e-mail, and their final answer was that it must be a problem with the credit card company.

I thought the declination was WAY too fast on trying to run the order...SO, I tried to make the order with a different company. THEY had no problem in processing the same card, and I had given them my mother's phone number to confirm (JUST LIKE I DID with DIGI4ME). The order is on it's way using the "OTHER" company.

I was unimpressed that Digi4Me didn't answer their phoneline, and will ONLY work with the customer via e-mail. They are slow to respond, AND they don't make much of an effort in working with a problem in ordering.

Overall, their products that I HAVE received in the past are good, BUT they seriously need to work on their Customer Service skills.....along with a valid telephone number for a "Human Interaction".
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-17

"I've ordered various flash memory cards from this company on several occasions. They are consistently lower on prices, quick on shipment, and 100% accurate on filling the order. This company is now the first place I look for flash memory. They're half the price of any of the local stores and I get my stuff in pretty close to the same time as driving across the city to one of them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-05-08

"It if now 5 days later, and I still have not received an email comfirmation nor a receipt date. I followed up with an email, and received a terse message back with no additonal information. No phone number to call. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-04-23

"Absolute horror to deal with!!! Save yourself time and nerves and buy somewhere else or you will regret it like I do. Did not ship for 9 days(said out of stock), then when prices went up they cancelled the order. They take orders, then wait. If the prices go down they send your merchandise which now you can buy cheaper. If the prices go up, they will cancel your order and say the are out of stock. AVOID at ALL COST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-04-04

"I spent many hours on the telephone being put on hold continually. Everytime I call, I am put on hold for at least 25 minutes waiting for a human to answer their telephone. Calling this company is an exercise in futility. I was told I was being sold a camera with a 1 year warranty from the dealer, Olympus. When I received the camera it only had a 90 day warranty.
My brother made the mistake of buying from them at the same time. He still is trying to get the "PERFECT FIT" camera case that they CLAIM to sell on their website. After 3 cases they have sent him, he still does not have a case that fits the camera.
I would NEVER buy from this dealer again.
-Kerry

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-04

"I purchased DDR 333 PC2700 at a great price and received it in 5 days. They tested out great. Most of the time when you buy bargain ram, not all sticks work, but with DIGI4ME, it ran flawlessly trough the memory benchmarks I put it through. This is the best bang for the buck on memory and now my favorite memory location. Check it out!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-25

"Fantastic price! I couldn't find a less expensive IBM 1 GB Microdrive. The website could use some work and I would have liked to have been notified when it shipped, but all around good value."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-11

"Quick processing and shipping, fast responce when asked about shipping status"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-02-08

"DO NOT buy from this seller. I bought 10 PC1066 RamBus memories from this seller. The memories did not work as advertised that support Dell computer. The worst was, they wouldn't give you replacement, but only charge you 15% restocking fee. After that, no communications. You have to involve a lot of hassle, such as file complaint on consumer unit, dispute the restocking fee on your credit card. The memories are very bad quality. They are very unpofessional. Beware!!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-27

"Their prices are great. My ink cartridges arrived fast."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-23

"Super fast shipping and processing. Product came well packed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-21

"Great price! Fast shipping service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-08

"Ordered two ink cartridges on Sunday for $7.00 each w/ free shipping, the items arrived Wednesday. Good job Digi4Me!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

2/5

2002-12-04

"They charded on the next day after my order. Later, after 5 days, I tried to get any info about status of my order, cause I did not get any e-mail. I sent them e-mail. No responce. I tried to call ***-***-**** - just got auto message. I tried to call ***-***-**** - the same result. Sent e-mail again. No any responce. Finally, I got my package, and it was fine. Still, I think, responce from the vendor suppose to be better."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-11-22

"Order some smart media cards from this company, had no problems with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability