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Verified
5/5

2019-03-30

Great product

"The note book quality was great but be aware you need good early planning lead times can be a bit long."


Verified
5/5

2019-03-30

Awesome job thanks

"Very good job on every aspect of the product ...I love them "

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Verified
5/5

2019-03-28

Great Color Quality!

"I was weary that the colors would be skewed, but my gold really did turn out gold and not yellow. I would recommend!"

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Verified
5/5

2019-03-28

great service

"Diligent staff, great experience start to finish! "


Verified
1/5

2019-03-27

Very disappointed!

"We were so disappointed in the pencils! The color was not what we expected or was on the website and it clashed with the black writing so you can't even read what the pencils say."

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Rep reply posted 2019-03-27
A rep from Deluxe, Jack Splat, has responded:

“Hi, jamiesonp. Please contact our Customer Service team. I'm sure they will be able to find a solution for you.”


Verified
1/5

2019-03-25

still waiting for product after they added 300 to order

"I ordered some blankets from inkhead and spoke with a representative who told me that there could be a small extra cost for the embroidery.... this was news to me because i had already put in the order and it never told me that this was possible - i already paid a pretty high fee.

after a week or so, i get an email saying that inkhead is waiting for my approval on extra fees - $300 of extra fees. I emailed inkhead three times and never got a response. A week later they emailed me again saying they were waiting for the 300, so i just paid. Another week later i get an email from an inkhead representative saying there could be an additional charge due to the manufacturer. I was shocked - not only that there could be an additional charge, but the fact they havent been shipped yet.

I have been working in marketing for 11 years, ive never had an issue like this with any vendor. Its completely unacceptable. I still have not received and response to my emails from inkhead asking if my order has shipped.
"

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Rep reply posted 2019-03-27
A rep from Deluxe, Jack Splat, has responded:

“Hi, Eric. Please accept our apologies for the disappointment. The order is scheduled to ship out today. Someone from our Customer Service Team will contact you shortly. ”


Verified
5/5

2019-03-25

Coasters

"Easy process and product looked great."

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Verified
5/5

2019-03-24

Great product

"great! Delivered fast and friendly "

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Verified
5/5

2019-03-22

Wonderful product and customer service!

"We had a great experience with InkHead! the product came out first rate and they went above and beyond with customer service!"

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Verified
5/5

2019-03-21

Fantastic

"The order was exactly what we wanted. Company was super easy to work with. The custom coffee cups were exactly what we envisioned. Highly recommended. "

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Verified
5/5

2019-03-15

Quality service and great product

"InkHead.com was so easy to work with. I ordered online and was given an estimated day of arrival and it was exactly the day they said. The quality of the product was excellent. Arrived in a timely manner and the t-shirts were even better than I thought the would be. I will definitely use them again and recommend them to everyone! "

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Verified
2/5

2019-03-13

Unsatisfied

"My order so far is several days late and I’ve had zero communication since I made the purchase. My emails have also gone unanswered. Very frustrated. "

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Verified
5/5

2019-03-13

Quality!

"I love the quality and professionalism of this company! "

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Verified
5/5

2019-03-12

Very timely and wonderful product!

"I order from Inkhead a lot for our business and their work is always very professional, well executed and with a quick turnaround. I highly recommend them."

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Verified
5/5

2019-03-11

Excellent customer service and follow up.

"Customer service support was timely and effective. "

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