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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-02-28

Delivery as expected

"It was a pleasure to deal with Dalton. The product is amazing and at unbeatable price"


Verified
5/5

2017-02-28

Great Service, Flawless coordination on delivery.

"I contacted Steven to get a better comfort level with Dalton Wholesales process once the order was placed. Steven went through this with me which gave me a better comfort level so we continued to work out the delivery location and date. Which was spot on.

The process was flawless.
"


Verified
5/5

2017-02-28

Home project

"Dalton had flooring to match builders flooring installed at good price compared to buying local. Good customer service."


Verified
5/5

2017-02-28

"Very satisfied. Pricing was competitive and excellent. Ordering process online all the way to delivery curbside across the country was a breeze. I'd definitely use Dalton again for my flooring needs in the future!"


Verified
5/5

2017-02-28

Great Service & Better Price

"I have nothing to complain about. I received very competitive pricing. The product shipped without a problem. And the quality of the flooring was top notch."


Verified
3/5

2017-02-28

Slow to respond to issues.

"The pad was ordered with the flooring but was not delivered. When I called to find out where it was, I was told it was the delivery peoples fault, and he would contact them and get back to me. After many phone calls and emails many weeks later they admitted that they had never sent the pad. Then took several more weeks to get the refund. One box of flooring was damaged and after many calls to get it replaced or refunded finally gave up and ordered a box from a different supplier. "


Verified
5/5

2017-02-28

"All on-line. Delivery out of state was timely and product in perfect order. Would use them again."


Verified
5/5

2017-02-28

"Great customer service, fast shipping. Super flooring.
"


Verified
5/5

2017-02-28

Got what we ordered

"Price and quality were great. Took a number of calls and emails to get delivery date since we needed to schedule the contractor and we were going to be out-of-state. Wish there was a bit better communication between shipping and sales but i would buy again from them."


Verified
5/5

2017-02-28

Would I?

"Yes, I would certainly recommend Dalton to anyone looking to purchase hardwood flooring. I cannot say anything negative about my second purchase at Dalton. Other companies can learn a great deal about customer service by following Dalton's example!"


Verified
5/5

2017-02-28

Excellent Price

"The price was excellent and the salesman also gave us an extra discount. The order was ready to be picked up when we arrived and it was loaded quickly. "


Verified
5/5

2017-02-28

Great experience

"DWF handled every part of my transaction exactly as expected. They have friendly and efficient staff and I was very pleased with my flooring and the whole purchase experience, from ordering to shipping. "


Verified
5/5

2017-02-28

"Great company and easy to work with"


Verified
2/5

2017-02-28

No follow through with service.

"First they send my order to the wrong zipcode in another state and took 2 weeks to reroute. Second they sent the wrong trim pieces for engineered wood flooring and when contacted did as they requested with pictures of wrong trim. Never followed up."


Verified
5/5

2017-02-28

No issues

"Quick delivery with no problems, thanks! "