ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-29

Great!

"Nice product and fast shipping!"


Verified
5/5

2016-07-13

Personal service and quality inventory

"The Dale rep spent time with me locating the accessory I needed, then had it delivered to their location close to me. Friendly and very helpful - thanks!"


Verified
5/5

2016-07-05

They had it!

"They had the thing I needed in Stock that nobody else had. It arrived promptly as stated during the oroaring process. I will buy from Dale Property again!"


Verified
5/5

2016-07-04

What I needed fast

"Called around noon.......items were sent

that day. Jack TX...
"


Verified
5/5

2016-06-27

Dale pro audio: Shipped it broken, didn't follow up

"I recieved a unit which did not work - (the LED didnt light up when I pressed the button). I informed them, they responded initially that they would send a UPS shipping number. Then ignored me. Unit is still broke.

Upon seeing this review, they got on it, immeadiately shipped a new one, and now I am happy! Thanks Dale Pro Audio, I knew you wouldn't let me down!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-06-16

Tried, but too late.

"I don't understand why it took over a week to deliver a pocket-sized item from NY to NJ. It arrived after I left for a show for which I needed the item. Upon tracking the item, I discovered that it sat in their warehouse for several days before it shipped, though USPS was more at fault. They held it their NJ depot for several days, before they delivered it on a Saturday to a business address (when no one was there, including myself). I've ordered items from the west coast that were delivered more quickly. Guess, I would have chosen a different shipping service had I known. However, it didn't make sense for a $6 item. The good news is, Dale had it in stock, whereas others had to special order it, which is why I ordered from them. I just wish it had arrived in time. Only reason I didn't give them 5 stars. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-06-16

Excellent

"Easy payment and fast delivery. Superior product quality and outstanding performance. I really was very pleased. Dale Pro Audio is very professional and I would certainly recommend it to everyone."


Verified
5/5

2016-06-08

Good costumer suport

"Everything went just fine from the order to pick up at the store in NY. Excellent costumer care."


Verified
5/5

2016-06-03

Very good vendor

"very knowledgeable and helpful. Tech support was spot on."


Verified
5/5

2016-05-25

Received as advertised.

"Everything was delivered ahead of est time and order was correct. "


Verified
5/5

2016-05-16

"Quick delivery and good customer service."


Verified
5/5

2016-05-06

"I called requesting information on a ceiling mic, and the helped received was absolutely helpful, the only problem is I dont remember their names. thanks guys"


Verified
5/5

2016-05-06

Great customer service

"I placed my online order and a Dale Pro rep called me a short time later to confirm my order and tell me the order would ship right away. Order arrived quick and was exactly as needed!"


Verified
5/5

2016-04-19

Great customer service and pricing

"The staff at Dale Pro are great to work with. Very responsive and I am a returning customer. "


Verified
5/5

2016-04-18

Delivered same week to San Antonio, TX!

"Had to replace an antenna on my Sennheiser IEM System. Everything went smoothly. Reasonably priced. Highly recommended!"