"Found these folks by Googling when my DirecTivo could no longer make phone calls over Vonage. For about $200 they sent me a new harddrive that doubled capacity, enabled Networking, and just made the unit a heckuva lot more fun. For example, you can click on a title in Now Showing and link thru to the IMDB database to find detailed info on movies. So happy I just bought an upgraded HDTV DirecTivo from them. Couldn't disagree more about the price -well worth it and they are very responsive to inquiries etc."

"Instructions were very easy to follow and installation went smooth. Everything worked fine with no problems. I recently dropped local phone service and my series 1 tivo couldn't connect over the phone anymore. The caching Ethernet card allows me to download schedule info over my network.

My only complaint is the cost. $400 to upgrade my 30hr Tivo to a 145hr Tivo with caching/networking. I could have just bought a new 140hr Tivo Series 2 for that price.

I would only recommend this upgrade for those who aren't too cost conscious or those that like hacking into consumer electronics.

All cost complaints considered, I'm still very happy with the upgrade."

"PTVupgrade was very helpful in identifing the problem and quick in fixing it even though I had purchased the disk thru another company.
This is my second order with PTVupgrade and I will keep using them because they are so helpful and quick."

"Even though it was the evening of the Saturday before Christmas when I ordered a replacement drive for my Sony Tivo, it got here to the West Coast Christmas eve. I was up and running a few minutes later! They Rock!

I have recommended PTVUpgrades to all my Tivo buddies at work"

"I have purchased TiVo upgrades from this firms since August of 2002 and have never been disatisfied. I even got a call from the owner to verify that I wanted multipile units. I have also obtained replacement fans from them even though that is not a normal product. I am extremely satisfied and will continue to do business with them."

"Outstanding customer service!! UPS lost my shipment. I contacted PTVupgrade, they responded to my email within the hour...and overnighted a replacement package to me the next day. Truly exceptional. Thanks, Matt (SF, CA)"

"Excellent service and communication before, during and after the sale. Fast delivery, product as promised. Great seller, can only recommend using their service. We are VERY satisfied customers!"

"Best online purchasing experience yet! The ordering process was simple and easy. PTVupgrade has perfected the definition of customer service. From the email confirmations to the third party shipping information, this process had reassured me that I had made the right buying decision.

The overall process of upgrading the unit was made simple with the pre-printed installation instructions. It took me less than 20 minutes to change over to the new PTV replacement drive. I would recommend PTV to any TiVo user looking to upgrade their unit.
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"This is my second tivo upgrade from PYVupgrade and both have been wonderful experiences. There products are top of the line and there customer support is great."

"My Tivo add-on upgrade worked perfectly. Great kit, parts and instructions. Great service."

"Everything was great. If I would have read the instructions completely, I would not have had any problems. Customer service helped me quickly and MY problem was solved. This really help our TiVo viewing. Thanks."

"Great customer service. Product working well, too."

"I couldn't ask for better service. Lou made recommendations. I checked his recommendations against other sources. They were sound and reasonably priced. The workmanship was excellent and I couldn't be more pleased. I HIGHLY recommend doing business with PTVUpgrade!"

"Would like to say that this has been one of my better purchasing experiences on the internet and it could not have gone any smoother or any better... It went EXACTLY as was indicated and it all worked as promised... What a pleasure to do business with such extremely nice and honest people... "

"Perfect transaction! These guys are really top drawer!"