"In a word, "FANTASTIC !".
Ordering on-line was easy and uncomplicated. Shipping was immediate with free 2-day UPS delivery. Unfortunately the first lamp arrived broken but a short e-mail explanation got a no-hassle assurance of another bulb to be sent and it was. The second bulb was quickly delivered intact.
I'd use these folks again in a heart beat (thought I hope I don't have to replace the tv bulb again) and highly recommend them to anyone.
If I have a complaint it would be in the form of a recommendation that they review the packaging of the shipped bulbs. Both bulbs were packaged exactly the same with an outer box covering an inner box which held the bulb. The outer box does nothing more than add a second layer of cardboard but no real padding for the first. I'd suggest a layer of foam in a larger outer box. This isn't a complaint, only a suggestion to them."
"I was shocked at the price and free shipping. I was pleasantly surprised when my package arrived right on time. I would recommend DLP LAMP XPRESS to everyone."
"This site was easy to navigate, my part was easy to find. The part arrived when promised. I would definetly use this site and company for my future DLP bulb needs."
"This could not be more simple or true!
I ordered an extremely delicate $390 retail item for $150. It arrived in two work days.(no extra cost) It took literally two minutes to install and works perfectly. There is no intelligent or stupid reason not to do business with DLP Lamp Xpress!
Oh yes. This item is warrantied for a year!
"
"Super fast shipping as usual. Quality item. Excellent customer service. Thanks. Will be back for more."
"happy with the fast service"
"I always go to this company because they are the fastest turn around available. I ordered iton thursday eveing and had it saturday afternoon. just in time for the football games. I will not use anybody else. their prices are reasonable and their service is top notch. I highly recomens this company.
Sincerly Jim VanLandegend"
"My lamp bulb for my DLP blew out on Monday evening, I placed the order with DLP Lamp Xpress shortly thereafter. The order was processed on Tuesday morning and shipped out the same morning, arrived (in Boston) on Wednesday, and I was able to install it that night using their online instructional video with no hassle. Would definitely buy from them again."
"No issues. I ordered the lamp on Monday and the item arrived as described on Tuesday. Installation was straight forward as described on the site."
"I haven't installed the lamp yet, but This is the second lamp that I have ordered from this company and the have always delivered in a timely fashion. The order process was very easy and I am very satisfied to this point of the process. Their prices are competitive and delivery was quick.
Thank you from a satisfied customer."
"I ordered only a bulb after reading info on the website. It was as they said...easy to install into existing case. Video was helpful. 2 day free shipping a big plus. Would definately order from them again. "
"je n'est pas recu mon colis.MON ELEMENTS EXPEDIÉE LE 9/24/2009 via USPS#EC659087105US COMBIEN DE TEMPS POUR LA LIVRAISON.(URGENTS)"
"I received my lamp, but it was damaged. I sent an e-mail to get directions on what to do. As of today I have not heard from them"
"Was very easy to find what I needed on this site. Delivery was quick and the new bulb and assembly fit and worked great first time."
"Thank you. Quick 2 Day shipping as stated. Packaged extremely well - impressive."