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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
3.75/5

Verified
4/5

2024-04-28

Pretty quick, affordable, and easy.

"I found the price for the lenses online. Best available. Went to the site and had my order finished in about 10 minutes. Awaiting approval, shipping, and arrival/use of product. But all's well so far!"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-04-11

Worst Online Experience

"The worst online experience. The item didn’t ship for over a week, then the women I spoke with guaranteed I would have the lens by Friday as my daughter needed them for Saturday, they still didn’t arrive in time. I called again and this same women was even more rude. First and last time I will by from this company. Reported them to Consumer Protection."


Rep reply posted 2024-04-12
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Once you have added the items to your cart the information will not change nor will pricing. If you can advise what exactly you saw change we can further assist. We appreciate your business and look forward to serving you in the future.

UPDATE 5/1 HI. I sincerely apologize for any inconveniences you faced. Upon review of your order, it clearly stated on our website your product needed to be ordered directly from the manufacturer. As courtesy, we upgraded your shipping to UPS 2nd at no additional cost. After review of the tracking it does show UPS has issues delivering and it was delivered on the 3rd business day. We apologize for all the inconveniences that you faced however, it was respectfully explained the product needed to be ordered and that we would upgrade you at no additional cost. ”


Verified
5/5

2024-04-28

Value for money

"Quick and easy to order and upload prescription online. Plan carefully and wait for special promotion prior to ordering refill."


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-27

Great price and ease of ordering

"Best price around and site was very easy to use"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-27

Great order experience

"Least expensive contacts to be found. "


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
3/5

2024-04-27

Pricing Changes at Checkout

"Your pricing was great but was misleading until checkout when it doubled. Should have just put the actual price on the lenses."


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. We do our best to be upfront and transparent about the processing fee as soon as you land on the product page. Under the cost of the item it states: this item is on sale and not eligible for any coupons. A processing fee will apply. Clicking on the 'read more' displays the popup which will explain the fee and show you the price per box. Once you add the items to the cart you see the charges broken out and can have another opportunity to read about the fee. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-04-27

price gauging

"the pricing went up exponentially"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. I apologize for the price increase since your previous order in August of 2022. As an authorized retailer we are required to be in compliance with all manufacturers price. Unfortunately, they have increased their rates since 2022 which required us to do the same. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-27

very satisfied

"Ordering is easy, good contacts, great prices"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-27

Always so easy!!

"Refilling my contact lens prescription is fast and easy. Shipping fees are high. "


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-27

Great selection but filters would be nice

"Great product selection but would be useful to add filters, so that a user can reduce selection to find product that meets all requirements - I.E: filter by brand, filter by requirement (astigmatism, toric), etc. "


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order. Since contact lenses are a medical device, customer can only purchase the brand they have been fitted and prescribed for. Therefor, when you are on our website, select the brand that is written on your prescription by finding it listed in alphabetical or by the type of lens on the left hand side of the website. Once you select the brand you are prescribed for, you will see all standard attributes that are associated with that brand. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-27

Eye Love Contact Kings

"Easy to order on line. Quality lenses."


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-26

easy enough

"Process was easy enough, including uploading prescription."


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-26

easy breezy

"had least expensive price on the internet. website was a breeze to find what i needed."


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-26

In-Stock, quick & easy

"Site is easy to use, well put together, had the contacts I needed when 2 other big name online dealers were out of stock"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-26

Easy Peasy!

"This has to be one of the fastest ways I have ever ordered contacts. Find what you want, upload your valid prescription and BOOM. The prices also can not be beat. I saved over 45$ compared to the Eye doctor for the exact same thing. Thank you!!!"


Rep reply posted 2024-05-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”