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Product & services pricing
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Return/Replacement policy:
0.00/5


1/5

2006-03-07

"As Many Others Have Learned By This Company is that they Don't Stand by There Pricing Purchased 2 Laptops on Sunday Morning Thru Amazon.com and purchase was refused do to the list pricing was incorrect STAY AWAY!!!!!!!"

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Verified
5/5

2006-02-15

"Purchased the ShureE2C headphones. Very nice price and the shipping was included. I used standard shipping and the product was at my door in two days. Very fast service! "

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
1/5

2006-01-25

"In summary: This company claimed to have an item in stock when they did not, and their customer service rep's lied to me over the phone twice. Now they have stopped responding to my emails, and have not cancelled my order despite me requesting it.

In length: I have been looking for a Logitech G15 Keyboard for over a month now, and everywhere I go, it is either overpriced or out of stock. This company's website sai it was in stock (for cheap) with free shipping. Since I have burned before, I called their customer support line to confirm that the item was in stock and for the price advertised (which the rep I spoke to said it was).
I placed my order and recieved a confirmation email almost immediately that said orders placed before 4pm eastern (mine was placed at 10am) ship the same day. The next morning the item had not shipped, and the item's page said it was now out of stock, but the order status page said my order was still 'processing', not cancelled or backordered. After again calling the support line, I was told the item may be shipping from a different vendor and I should recieve a email confirmation later that day. 2 (business) days later, nothing had changed, except the length of my fuse. I sent them an email demanding an explanation, or I would cancel my order the next day. I received no response, and emailed them telling them to cancel my order. Another day has gone by since then, and neither my order shows being cancelled, nor have I received any response to my emails. This company is a fraud.
"

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Pricing of products and services
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Ability to determine if a product was in-stock real time
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Delivering products on-time
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Ease of checking delivery status
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Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
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Customer service being easy to reach
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btg
Verified
1/5

2006-01-06

"They are not a reliable company. They can cancel your order any time without bothering telling you about it. I will never shop there again."

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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
1/5

2006-01-06

"BEAWARE!!!!
They cancelled my order after taking my valuable credit card and personal info.
AND NOW, they are sending spams to me...
"

Detailed Review Benchmark + -
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Pricing of products and services
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Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products on-time
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Ease of checking delivery status
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Verified
1/5

2006-01-06

"Like everyone else here, I have also been ripped off by this company. I, too, purchased this laptop for college and had the order cancelled because according to this company, the price was a mistake. Well, too bad! That's not the consumer's fault, however, this company seems to think that it can get away with anything. We even told them that if they did not resolve this, we would take action. And the supervisor responded by saying "do you what you gotta do". So now we will, and this rotten company will be hearing from the BBB and many others! Please, listen to me when I say to you, DON'T GO HERE!

Also, for those of you who were ripped off, I urge you to go to the BBB and Attorney General's office. Trust me, if you go to them, this company will learn their lesson.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2006-01-05

"This company is a real crook. They do post and advertise fake products with a real low price on their web site for 2-3 days. During this time they collect private personal info together with financial info from hundreds may be thousands of customers. Then, they sell these info to ID thiefs. Watch out these companies which are associated with Office Depot. Also, Office Depot is very well known by not honoring rebates via lies. Be careful about this computer4sure and Office Depot and associated companies. They are failing in business and trying to find out a bad way to earn money.
Watch out.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-01-05

"I ordered laptops for advertised price of 449.99. After being processed, the order is canceled without telling me any words. There is no emails or comments at all and I have put all the effort to research for the items and even worse I have given also my valuable credit card information. It is a cheap way to steal one's credit card information.
I am wondering what they are going to do with my account and credit card information.
"

Detailed Review Benchmark + -
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Pricing of products and services
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Is easy to do business with
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
1/5

2006-01-05

"computer4sure is a big FRAUD. They are not honouring the orders/purchases and just collecting the personal information of people. One must take the mask off their face and expose their true picture."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support

Verified
1/5

2006-01-05

"Had a good price for a laptop online. Five days later it cancelled because it was a typo/error. My email reply to their cancellation email. I won't be going back.
++++++++++++++++++++++++++++++++++++++++
Please refund the charge to my debit card and remove all traces of my identity from your databases immediately.

I find it unbelievable that a company that sells computers could have made this error and not inform customers for 5 days.

Please be aware that because of the speed and vastness of the internet, companies that exhibit this behavior are exposed and punished quickly by reviews on resellerratings for example. Buying online is difficult enough without these supposed pricing errors, which if this were your retail outlet-Office Depot- you would be legally required to sell me at this price. This laptop can be bought at other outlets for the same or near price with rebates, that was the draw of your offer- no rebates involved.
"

Detailed Review Benchmark + -
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Is easy to do business with
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Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Being trustworthy
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Verified
1/5

2006-01-04

"They had a special for new years. A cheap celeron M laptop that usually costs around $600 and which they were selling for $449. I ordered it and received my order confirmation. They later claimed that it was a typographical error and refused to fill the order.

Waste of my time. Do not buy from them.
"

Detailed Review Benchmark + -
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Value the company offers
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Is committed to quality products and services

Verified
1/5

2006-01-04

"This seller cannot be trusted. It launched attractive promotion programs to draw traffic to its website and then cancels those promotions, even after sending confirmation email to buyers."

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Pricing of products and services
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Value the company offers
Is easy to do business with
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Is consumer focused
Is trustworthy

Verified
1/5

2006-01-03

"I ordered an item that was listed as "In Stock". After 3 days passed, no confirmation or any acknowledge e-mail.

Then, my order was cancelled without any notice or e-mail. Nothing happened since I placed an order. If you want to know your order status, you need to check by yourself at store website.

After I 've known that my order cancelled. I checked this store website. The item that I ordered is STILL listed as "In Stock" !!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
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N/A
Overall web site
Web site being easy to use
Web site reliability
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Verified
1/5

2005-12-31

"When I received the package and opened the cardboard box, I found the stereo box inside smashed. It looked like the box had been run over. I could see inside and it looked ok so I opened it and the item was fine. This item was a gift for someone and how could I give it to them in a smashed box? The outter cardboard box was fine so this was shipped that way, it wasn't a problem during shipping. When I contacted them, no response. All they did was refund the difference between overnight and second day because UPS lost the package for a day. They ignored my complaint about the package. I wouldn't buy from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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N/A
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Verified
1/5

2005-11-03

"They sent my order to the WRONG ADDRESS. Customer service wasn't helpful at all. I called 4 times, only 1 person seemed to know what to do. I still haven't got my order to this day; no follow up, no emails, nothing. I've bought a lot of stuffs from the internet and from different online merchants. Computers 4 sure is the worst so far. Avoid at all cost! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Overall customer service
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Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site