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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-03-22

"Very fast shipment, well packaged to keep it safe. Friendly customer service that is very helpful."

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Verified
5/5

2015-03-22

"Great quality quick shipping very happy with product .
"

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Verified
5/5

2015-03-19

"I am VERY pleased with this new computer! I would highly recommend AllPCZone/ComputerLX.com to anyone who wants to build a highly personalized computer!! I spent a lot of time researching options and configurations within my budget. After ordering I was contacted by a company rep who had some great suggestions to top off the system. Thank-you!!!"

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Verified
3/5

2015-03-13

"It was over all difficult but I got what I ordered I suppose. The lady who helped me was very helpful the whole time"

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Verified
5/5

2015-03-13

"Very helpful staff, computer was built and shipped extremely fast, functioned perfectly right out of the box. This is the second computer they have built for me over an eight year span and both transactions have been flawless. I highly recommend AllPCZone / Computer LX.com."

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Verified
5/5

2015-03-13

"Computer LX Is is a great company. Best prices for customized computer setup. Free shipping. Warranty included. Great customer service. Support over the phone was excellent. And the PC arrived in excellent condition, no shipping damage. And all the components I ordered, were exactly as described on the web site. Would highly recommend purchasing your next PC from computer LX.com. I had a great experience and will now be recommending them to all my friends. "

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Verified
5/5

2015-03-12

"My computer came in perfectly. The customer service was helpful and kind. Low cost that beats other competitors. "

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Verified
5/5

2015-03-10

"I would definitely order another computer from here. The service was great, the people I talked to were knowledgeable and I had my computer in less than a week. "

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Verified
5/5

2015-03-08

"This computer is fantastic, customer service is very thorough and does their best to give you the sweetest deal. Tech support is also very timely whenever I had a question! I have never been so happy with a computer!"

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Verified
5/5

2015-03-07

"Low price Great computer what else could ask for."

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Verified
2/5

2015-03-07

"Been a customer of ComputerLX for many years now. I've sent a lot of people their way, and I've had nothing but good experiences with them up until this point. This time around, however, I was given a new high-end PC as a present that was purchased from them, and from the first time I turned it on it's been giving me problems.

I called tech support, and the first guy I talk to just wants me off the phone. He wants me to scan for malware, and anything else he can think of that will take me long enough that he'll have an excuse to hang up. I explain to him that I JUST turned the computer on, and he doesn't care. After going through two other guys, none of whom listen to anything I say, and instead choose to blindly charge forward with their process of elimination, I may finally be making some progress. Maybe. We'll see. I mean, they're going to hold on to ANOTHER $150 while they try to get things fixed (which is asinine)... but it's progress.

This problem should and WOULD have been caught if the PC had been tested correctly before leaving the facility. Maybe they left it on for 24 hours, but they didn't have it under load if they did. When you spend this much on a computer, you expect it to have been gone over to ensure everything is ok. That obviously did not happen this time around. This isn't an issue of RAM being jarred loose during shipping or the like, it's just a simple lack of quality control. And really? Shouldn't "professional wiring" be standard on custom built PCs? If I don't pay extra, do I just get "amateur wiring"?

Combine all of that with the fact that I'm forced to write a review just to activate my warranty, and they're getting two stars overall. Their prices are good. Shipping is great. If you get the right guy, their tech support is competent, though seemingly reluctant. Their exchange policy, in this instance, is garbage, and their quality control leaves a lot to be desired.
"

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Verified
5/5

2015-03-06

"Overall very satisfied with my purchase. Appreciated the help from Elena with the build. "

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Verified
5/5

2015-03-05

"This place is awesome ive got the best fastest pc of everyone I know and at half what they paid. Very happy costomer here."

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Verified
5/5

2015-03-05

"Really happy with my computer, thank you guys so much."

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Verified
5/5

2015-03-04

"Awesome. Highly recommend"

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