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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-04-17

"Great customer service and a great quality product."

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Verified
3/5

2015-04-10

"Just got it lets see how it goes"

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Verified
5/5

2015-04-08

"Great customer service. I was contacted by phone to make sure my case would be large enough for my video card. The computer came FedEx overnight for free! I had issues installing Windows and their tech support was excellent at helping to find the issue. It was scratched windows disk (that I provided) that was causing my issue not their hardware. I am up and running and very happy!"

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Verified
5/5

2015-04-08

"Good computer and customer service!"

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Verified
2/5

2015-04-08

"Not happy at all. Customer service lady Elena basically belittled my intelligence, suggesting I lacked common sense.
This conversation with Elena began when my computer shut down on me after 2 weeks. Tech support was awesome. We tried to troubleshoot the problem. Long story short, I had to pay $64 out of pocket to get my computer shipped back to AllPCZone so they could fix the problem. I also ordered the 5-fan package for my computer. The case I purchased could only hold 4, but due to bulky interior I could only get 3 fans installed in my case. I NEVER received my other 2 fans bought and paid for. Just sayin. To this day I have not received my computer upon it's return to my home to say if the problem was fixed or not. Purchase date: 2-23-2015. Todays date: 4-1-2015.

I would like to add that I finally got my computer back. The computer has ran great for the most part, today being 11-12-15. The one problem I have is that the computer will wake up from it's 'sleep' on it's own, in the middle of the night or when I'm at work. Not sure why this happens. The other problem I have is that the before mention fans were promised to be sent to me. Never happened. Also, I shipped off a ram stick, this stick being no good. The package never made it to AllPCZone (damn usps). AllPCZone gave me a free ram stick, though I had to fork out the $60 bucks for shipping the computer back to them to be fixed (ram stick was not the only issue) and AllPCZone likes to bring up the fact they gave me a 'free' ram stick (remember the shipping cost..) so in a way it was not free. Still unhappy that I had to deal with Elena. Ah well, it is what it is.

M. Sol
"AllPczone covers all costs involved in shipping the computers for the first 30 days of ownership, after 30 days customer pays for shipping to us and we pay return shipping, that is clearly mentioned in our terms and conditions."

Let's clear this up too, Mr. Sol. You told me that the 30 days DOES NOT go into effect until the customer has received the merchandise. Now you are stating that I was outside of my 30 days. The computer took 10 days to get to me, 2 weeks to break down. I believe that is fewer than 30 days. Look, don't try to make it seem like you guys were not at fault. Own up to it, get better, and move forward. Don't justify your actions with lies. For once in your life, be real M. Sol.

PS-Why offer a 5 fan package for a case that only holds 3? These little things tell me so much about you and the way you like to run things.
"

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Verified
5/5

2015-04-02

"i really liked how easy it was to select components for my tower at your site and how fast my pc arrived. customer support was very helpful"

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Verified
5/5

2015-04-02

"So far, I've been very pleased with my new custom-built workstation from ComputerLX.com. The service, too, has been nothing short of absolutely fantastic.

Case in point: Shortly following the initial placement of my order it was discovered that the Corsair brand case I'd initially specified was out of stock. In fact, it had recently been discontinued by the manufacturer and was no longer in production. Suffice it to say, I was extremely disappointed, and despite the huge selection of other fine cases listed on their website, my heart was set on the Corsair model. Long story short, and much to my satisfaction, ComputerLX.com allowed me to purchase my case elsewhere. It took almost two months to finally track down the model I wanted, and all the while my sales representative, Elena, patiently supported my effort. Now, that's what I call extraordinary service!

J. M. Jones
www.AsylumGraphics.us
Nevada, Missouri
"

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Verified
5/5

2015-04-02

"Great Computer, love the case and all the work."

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Verified
5/5

2015-03-30

"I configured my computer on the web site and phoned in to ask a few questions and place the order. The customer support gal ( Elena) that assisted me was very knowledgeable and helpful. After asking me what I was using the PC for she suggested several alterations, sent me a revised copy of the components and price, I phoned her back and placed the order. I received the unit in less than 10 days, installed it- booted and configured it and I'm very pleased with not only the PC, but with Elena. All my future computer needs will be through Computer LX.
All my future
"

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Verified
5/5

2015-03-30

"I thought buying a custom built PC online would take forever for them to ship and deliver it to me, but mine got here in less than a week! Everything works as expected out the box, and they have very good and pleasant customer support. I highly recommend them. "

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Verified
5/5

2015-03-28

" My order was built and shipped quickly. Problems when first arrived but support quickly and correctly diagnosed a bad memory module. Replacement arrived and now great machine."

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Verified
5/5

2015-03-26

"Elena was very helpful, friendly and knowledgeable.
Her assistance in making the final modifications to my order for the perfect system was much appreciated and I love my new computer.
Thanks so much!
Daren
"

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Verified
5/5

2015-03-26

"I was very pleased with Elena. She helped me build the perfect machine for what I needed and within my budget. Very very knowledgeable, and took all the time I needed to answer all my questions! "

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Verified
5/5

2015-03-24

"Excellent buying experience from Elena at ALLPCZONE! I took a computer with features similar to what I wanted from their eBay site and then added the things I wanted. With her help I was able to get a fast machine that meets all of my needs. The shipping was fast and I hope I can do business with them again sometime soon!

Gene
"

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Verified
5/5

2015-03-23

"Absolutely Awesome !!! I was, at first, very unsure about ordering a high end computer online. But, everyone I spoke with was friendly, professional and knowledgeable !!
I am SUPER satisfied with my new PC, to include my ordered software. Also, the customer service that I received from ComputerLX.com was absolutely TOP.
My one suggestion would be to provide the customer with a list of what software has actually been loaded to the computer when it leaves the factory, as some of the software in my box had not yet been loaded.
ALL in All though this has been a 5 Star experience for me !! I definitely know where my next computer will come from !!
"

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