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1/5

2010-04-15

"Ordered a gps usb devise came after $9.00 shipping. Came in a package with no original from microsoft. Plugged it in and it was a dead unit. Tried to call them the number keeps ringing no answer all day long. e-mailed tech support and all the other divisions and tech support is the only one that responded telling me to down load a driver that never worked . It was a garbage unit. Finally after all day back and forth he told me to return it. What they do is sell garbage that does not work and was hoping I would have just thrown it away. THATS THE DEAL. So you better watch it with these thieves. "

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Verified
1/5

2010-03-12

"Beware!! If I had seen all the negative reviews I would have never ordered from this place. Ordered a Vtech notebook for my kids. The product arrived defective - it would no turn on. I contacted Compuvisor for a replacement via email. They didn't respond back until 8 days later. They told me to contact Vtech because the product was under manufacturer warranty. I contacted Vtech but they couldn't replace the product because it is discontinued and to go back to Compuvisor. Compuvisor refuses a replacement. I know they have the product in stock because it says so on their website. They are horrible! I wouldn't even give them a one star rating. They take the customer's money and then deny service. This is my first and last time buying from them and I hope no one else buys there too."

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Verified
4/5

2007-08-12

"Had I seen the negative ratings before my purchase I would have been more hesitant. That aside, my order went without a problem. The live chat was helpful, let me know my order would ship same day (placed at about 4PM EST). Ordered it Monday, had it Thursday. Item was as expected - brand new, in box. Might think twice about ordering from again based on others' experiences, but mine was perfect."

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Verified
1/5

2007-01-11

"This company is terrible. Ordered Dec. 4 for childrens christmas present. Credit Card charged Dec. 5. Made contact with Martin Dec. 19. Was told would ship the next day. Told one item was damaged and had to wait for replacement to come in. Sent emails Jan 7,8,9 & 10th never received a response or product. This company is a scam and I wouldn't use again under any circumstances. "

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Verified
1/5

2006-10-05

"Ordered 2 microscopes supposedly on backorder but expected mid-September. It is October and started to follow up on the order. No customer service no sales when calling their phone number.
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Verified
1/5

2006-02-28

"WARNING !!!! NEVER--and NEVER order from this vendor. They just take your $$$ and never ship your order. Also when calling their customer service, no one pickup and answer the phone. Left 3 message and couple emails, no reply or response. I'm working with my citibank to take the $$$ back from them. Hopefully i can get my $$$ back otherwise i will fight to the end until i'm satisfy even though i will spend alot of time and go through the hassle.
Hope you guys will has no hassle thru this vendor and none of this kind of vendor exist in our internet market.
"

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Verified
1/5

2005-07-21

"The Microsoft Optical Trackball arrived 1 week after ordering. Appears new, opened pachaging complete with instructions & disc. No inclosed invoice, tho.
Addendum: August 21, 2005 ALAS ! The Trackball did NOT function either with my new computer or with an older one that is using my old MS optical trackball. Despite several Emails to Compuvisor reporting the malfunctioning trackball, I have received no replies at all! >>>>>
"Dear Compuvisor,
On July 28 I wrote you the following regarding the MS Trackball Optical that never worked:
On July 14, 2005 I purchased from you a Microsoft Optical Trackball (D67-00001) for total of $28.31.
It arrived a week later in fine shape, but when I tried to install it into my new computer yesterday, the cursor failed to move at all altho come of the buttons responded.
I believe I installed the Intellipoint 4.1 correctly.
Please advise/remit puchase price.
I have not heard from you. My order number was xxxxx. I tried using the Trackball in two different computers with the same SAD result, even tho my old, still working MS Trackball Optical functions well in each of these systems.
Please send me a functioning unit or remit the purchase price."

"

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Verified
1/5

2003-12-22

"Purchased a Dialog-501. Did not work. Returned item, (paying return shipping myself-this was suppose to be a free shipping item). They would not refund my money, instead sent me a replacement, saying the original was not faulty. The replacement also did not work. What it would cost me to return it a second time would not be worth my while. This company is a not a customer friendly place to do business. I will NEVER recommend this company. I shop online all the time and NEVER came across this kind of terrible service. "

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Delivering products damage free
Being updated on the exact date the delivery was sent
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Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
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Overall customer service
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5/5

2003-07-29

"I recently purchased a Logitech Wirless Elite duo from them, thinking that it was the Logitech Wrieless MX duo, which was a mistake on my part. I sent an e-mail to cancel the order, and I got a fast response back saying that it was canceled!
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5/5

2003-05-10

"ROCK ON! Two wireless Rumblepads for $60 shipped. And it got here two days later! That's better than NewEgg!!! ($86 there, and 3-5 days is there usual arrival time)

Sweeet. I will definately give these guys a try on more items. Looking around, most of their prices aren't as good as NewEgg, but I will definately get the ones that are better without hesitation.
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5/5

2003-02-19

"Purchased a Mobo(Dual Socket PIII/Celeron) and it was a Wonderful order. Fast shipping, great service, and helpful people. Will be back to buy again"

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4/5

2002-07-18

"Very good price on the webcam ordered. Was skeptical, as there isn't a place to check status and couldn't view policies for 3 days. But ordered on Sunday, rec'd on Wednesday. The live support is helpful, if they're available. Overall, not too bad."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
Customer service being trustworthy
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N/A
Customer service being easy to reach
Overall web site
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4/5

2002-03-12

"This is a small shop with good prices and deals. However don't expect the products to arrive in retail box... Good response time on emails and delivery time, altough a bit cumbersome to check on order status. Not the best return policy out there, luckily I was satisfied with the product and did not need any return."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site