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Product & services pricing
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Customer service:
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Return/Replacement policy:
0.00/5


1/5

2003-04-16

"Vendor cancelled order. At least they did this very quickly and I appreciate that (they cancelled order within 12 hours after I placed it and the first full business day after I placed it.) Can't really say more than this though obviously I'm not satisfied that my order was cancelled...I don't buy stuff to have the orders cancelled, especially when pricewatch still shows the CPU for sale from them and their website does not say "out of stock" on the item. In fact, I just added the item to my cart and it still looks like they're letting people check out and not saying anything like they're email said "Sorry but we just currently ran out of stocks on the on this item.""

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Overall product shipping and delivery process
N/A

5/5

2003-04-16

"Got exactly what I ordered. Could not be any happier. Diffently will do business with again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
N/A
Speed of web site
Web site being easy to use

5/5

2003-04-12

"Best price, quick, clean, efficient website, well satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-11

"Everything went very smoothly. I ordered a Radeon video card to be delivered 2nd day air. It was delivered very quickly, and was exactly what I was expecting to get. The word of mouth around my place is thumbs up for CompuHQ, and it looks like it will stay that way."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-11

"My previous comment regarding compuhq.com was incorrect and their sales department has taken professional steps to calm a disgruntled customer. I am very pleased with compuhq.com and would recommend their services as well as products to others.

Harry Albaugh
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems

4/5

2003-04-09

"purchased a ATI 9100 Pro 128 Video Card. Thought I was ordering an ATI company card. I recieved the 9100 Pro chipset from a third party. I am however satisfied with the card I recieved, and am going to keep the card. I think you should do better job explaining what we are buying"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site
N/A

3/5

2003-04-08

"The ordering process from the Yahoo store was easiy, fast and effortless. The website showed the item in stock and it was to be sent 2nd day Fedex. After some time passed, I notified the company and found that the item was indeed out of stock. I was not notified by email or phone and there was never any confirmation of my order whatsoever although the company did indicate they emailed a confirmation. They emailed me back and said the item was now in stock. They asked if I still wanted the item. I told them if they could send it out that week at the same terms to do so. I received it 3 days later. I am not exactly pleased that my order fell through the cracks but am satisfied with the ordering process and fast delivery once it was processed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-08

"I have nothing to complain except that the shipping cost is a bit high comparing other resellers, especially now many offer free shipping. Other than that, every thing is great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-08

"Generally good experiences with this company. Quick to respond to questions. Two prior orders to this have been smooth and simple. A little glitch this time around with a product not indicating it was sold out, but sales/support were quick again to notify and accommodate a new arrangement."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-08

"I ordered the Logitech® io™ Personal Digital Pen ***-***-**** because it was the best price on Yahoo Shopping, and received the order in excellent condition. Delivery was very timely. I don't plan on returning the order, and recommend CompuHQ.com to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-08

"Doing business with them was great. Their customer service was very fast and resolved a minor problem with my order very quickly. I had my item in 2 days! I won't hesitate to do business with them again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-03-26

"I just wanted to comment on this company's practice of posting the "lowest price" on price watch by removing essential parts or selling items without warrenty or exchange. Here are some examples:

Shuttle XPC SK41G - Matches the lowest price of a another Vendor, BUT it does not say that this proce is w/o Power Supply and that there is no warrenty/return. Adding both items adds increases the price from ~$225 to ~$285.

ATI Radeon 9700 GFX card - Matches the lowest price of a another Vendor, BUT no warrenty/return, no cables. Price ~$375, increase for what other vendors pay +$50.

Come on guys if you are charging so much extra, it is no problem to get a good service rating. I would call this false advertising on pricewatch and any company that does this (besides wasting my time by baiting me to go to their site) is on my black book. If you do this on your pricing, what other "tricks" do you have up you sleave?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
N/A
Overall technical support
N/A
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-11

"Ordered a Hercules 9700 Pro from them. They got my order out the same day and was delivered in perfect condition. Price was right their with everyone else but they had the product in stock.

Thanks again for having the product available.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process