ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2003-08-13

"I would like to confirm that Compuhq.com practices advertising fraud. They absolutely do not have any of the oem versions of the cpus that I bought. I have tried to purchase two oem versions only to find out later that they do not have it in stock. If they didn't have it they should not have listed on pricewatch.com nor should they allow consumers to purchase it. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-10

"I got a great price for a current processor, heatsink and fan all in one. With standard shipping it was at my door in less than four days."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-08

"Service was fast, curtious and complete. Thank you much.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-08-08

"Good service. Item shipped andf arrived quickly. Would buy here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

plm
2/5

2003-08-08

"CompuHQ made error. They send me "PC bus wireless card", not "PCI wireless card". I spended 20 min explaining PCI and PC diffirence and why I can't insert PC bus card into PCI.
Conclusion: fast but thoughtless.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
N/A

5/5

2003-08-07

"Great prices & fast shipping! Will make future purchase "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-01

"What a great experience. I have been dreading buying a video card on line, but has compuhq made me feel alot better. Letting go of the $400 bucks for this sale over the internet never seenig the store or sales people sared the bajesus out of me But lo and be hold Compu came through.

I ordered the video card yesterday (07/31/2003) called and asked if they could rush the order and when I got home today (08/01/2003) the card wa here wating for me. There was no package tampering, all the parts were there, and I am pleased.

I highly recomend this site and I will definatly order from them again!!!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-08-01

"The website was easy to navigate and I found what I was looking for right away. My order went through quickly, and I recieved my video card within a few days via ground. I'd definitely shop CompuHQ for my next system."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-28

"Everything was received as promissed. I am very happy with the sound card and the cost of extended warranty was reasonable. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-07-21

"This is one of those vendors that publishes good prices, yet if the buyer doesn't purchase extras, they write to claim they can't ship the order.

In short, they have deceptive prices combined with high shipping costs. Unless you plan on buying other, higher-markup items from them, save yourself the time.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

1/5

2003-07-19

"I recieved a defective video card the BFG Asylum FX5900 Ultra 256MB video card that was defective.
I had to pay a -15% restocking fee and shipping both ways.

My advice is not to do business with this company for obvious reasons.

I also need to add that after receiving an rma and returning the video card I never heard from them untill I complained to Price Watch then the ball started rolling.

-Oasis
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

3/5

2003-06-25

"Ordered a Barton 2500 XP processor. Got confirmation email and all, but didn't hear anything for a few days. Emailed them inquiring what was going on only to find out that they didn't have the item in stock. They were honest and quick in their reply, unlike many other online retailers. I appreciate that, even though they didn't bother to email me to let me know it was not in stock."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-06-17

"I will not order from this company again. I placed my order online for a Sony DVD burner, and had it shipped to my office. The office address is registered with my credit card company, I have used it many times to order from the 'net and have items shipped to my workplace. CompuHQ first emailed me saying my address was wrong (which it wasn't) then said I had to notify my credit card co. After two days (for a 2-day shipment), my order left California, headed for the East Coast. The order did then arrive two days later, but the PACKAGING is why I would really never order from them. The DVD burner arrived in the original warehouse package, which was for two units, WITH NO PACKING PEANUTS OR PADDING OF ANY KIND. The retail box was slightly crushed, and likely flopped all around in the box en route, as the shipping box is designed for two units. Thus, the retail box took up only half of the space in the shipping box, the other have was void of any padding or anything.

Between the poor handling of my ship-to instructions and the absolute disregard for any packing concern, I will never order from them again. :(
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-27

"Have bought from them before....exellent service and promptness! Thanks....look forward to future business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-24

"Fast service.Everything came exactly as ordered with no damages."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use