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5/5

2012-01-26

"My need, specialized as it was, allowed CompUSA to be singularly able to furnish the cable I needed. The website provided a broad spectrum of products, was easy to use, the order placed with a minimum of process and cost. The UPS delivery was a bit slow, but my need did not require speed. I received the cable today and the quality is entirely satisfactory, surprisingly so. I'd definitely look to CompUSA first for future online purchases, especially those of unusual characteristics."


5/5

2012-01-26

"I ordered an item with an expected delivery date of (something like) 1-26-2012 to 1-30-2012 and I received it earlier than that. I think it came on 1-23-2012. Well packaged. "


5/5

2012-01-24

"Very good service and prompt delivery"

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Verified
1/5

2012-01-23

"??????playbook ??????????????????????????????????????????????????????????????10????email?"

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4/5

2012-01-23

"you had done an excellent good job,always."

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4/5

2012-01-23

"Bought Corsair H60 CPU cooler. Good price. Shipping packaging could have been better but no damage."

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Verified
1/5

2012-01-22

"I ordered AVG antivirus software. This was to be a download from the internet and all compuserve had to do was send a key via email to unlock the software. After 7 days, I did not get any email. No product delivered. I called Compusa to cancel the order. The representative confirmed the order was cancelled. 2 months later, Compusa took money from my checking account. They still haven't sent any key codes. I called Compusa over 4 days ago and they still haven't credited my account. Nor have they sent any email with the key code. My suggestion "DO NOT TRUST COMPUSA.COM"."

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1/5

2012-01-22

"A TOTAL screw-up after the order was placed. Said item would be shipped 3 - 9 days. After day 5, went online to check delivery status. Item has not been shipped but no notification from CompUSA. Called Customer Service -- said will check and call back that evening or next day..didn't seem interested. NO CALL BACK OR E-MAIL. 1-20-12 in P.M. - called back and spoke with Marvin @ CompUSA. Order still not shipped and would NOT be until sometime after 2-1-12. Asked him to cancel total order...gave me Reference # for cancellations. Received E-mail from Edwin RodriguezBaez w/ Systemax Corp. 1-20-12 saying that order is now being shipped 1-22-12 -- AFTER I have cancelled with CompUSA. Sent E-mail message to Edwin stating that order is cancelled but have not heard ANY response !!! If this comes to my door on Mon. - Tues., it will be sent back and returned to CompUSA !!!"

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5/5

2012-01-22

"very good. would have been better had there been a physical store."


5/5

2012-01-21

"ORDER CAME PROMPTLY AND THE PHONES SEEM TO BE WORKING PERFECTLY."


5/5

2012-01-20

"I purchased a nice infrared heater from CompUSA that works very well for a big addition room with a lot of windows and a sliding door. The heater delivers very even heat and the remote control is great."

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3/5

2012-01-18

"The online ordering process on the CompUSA web site was straightforward and easy.
What turned out to be a hassle was that I had to confirm the order with Systemax. First they send me an email with a sender that went straight into my spam folder. Then I had to wait for ages in the phone loop, listening to static-filled music from what sounded like an AM radio. Once talking to a Systemax agent it turned out that I needed to call them from the phone I had entered on my order. What a pain!! However, the shipping was fast, but the UPS guy just left my new laptop on the front porch - good thing i was home...
In summary - I got the product I wanted at a good price, but the ordering/delivery process will likely keep me from shopping CompUSA online again.
"


5/5

2012-01-17

"The experience was great.
My item was shipped quickly and arrived in only a few days.
"


Verified
1/5

2012-01-17

"Thank you Compusa , you have charged my card , locked my money
and cancelled my order . I called my bank and they told me to contact the merchant .
I need the money to buy a computer , you authorized $ 1,463.55 on my card and you don't care about it . I placed my order online 01/11/2012 and today is 01/17/2012 , and my money is still in pending transations list . I tried to contact you and you told me 24 to 48h . Please release my money . Best Regards
"

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5/5

2012-01-15

"Good price and fast delivery."