"Excellent from start to finish"

"Order did not arrive on specified day -- rather, it was received at a warehouse on the specified day and then I had to contact shipper to arrange for deliver to my location. This was never indicated when I ordered. Further, freight carrier insisted that I would need to provide the manpower to unload the truck. Again, this was never indicated when I ordered (fortunately, the driver was willing to take the equipment down on his lift gate). I called ComfortUp for assistance when these delivery issues arose (on the date when the items were to be delivered) and I still have not received a call back. I've called them several times and have never been able to speak to a live person, only a voicemail system where one can leave a message. "

"The units arrived without any cosmetic damage. They have not been installed yet so the jury is still out. One thing that did stand out is I ordered two identical outdoor units, but one of them was manufactured more than a year ago and the other one a couple months ago. Why would you do that? Why not send me two units made from the same lot, month, shipment, etc?"

"I found comfort up very easy to work with. So excited about new unit. I can't wait to use it. I feel that I made a wise decision when I got it. Thank you for making very it so very easy.
Thank you
Jeanlyons

"

"To contact comfortup by phone is almost impossible the line is always busy so you end up leaving a message. When they do call back it's usually the next day, so you have to stay by the phone for two days"

"Very happy .thanks.very smooth transaction
"

"I love my new Gree A/C & Heat Pump Unit. Everyone was so helpful and coupons are available. The only thing is please get them some help answering the phones. You could lose sales. I happen to have Patience.

Thank you so much!

Victoria A. Audley"

"I like to find out about any rebates it might may be available for purchasing your unit"

"very excellent service through the whole transaction, product guy was knowledgeable, kind, and very helpful. I called 2 other internet dealers and while they were willing to talk to me about the products, they didn't have the knowledge to be helpful. Comfortup also had the best prices I could find. It was a no-brained to choose comfortup. I will be doing business with them again. "

"Comfort up was very easy to deal with. Customer support was great and delivery was quick. "

"Order arrived quickly with no major issues. The 15 Foot Line Kit had a 25 foot 1/4 line but a new kit was sent out with return shipping provided for the wrong parts. All ordered parts were good quality,"

"Comfortup.com did an excellent job. I got a great deal on the mini split air conditioner I bought. It was at my house in a matter of days and when hooked up ran great and was very quiet. I'm am very pleased with my purchase. "

"The covers I bought don't work. I connected them to the AC units and nothing happens. Now I need to call in someone to figure out why. "

"delivery time inside predicted window

e mailed info necessary to facilitate delivery as promised

delivery company had a very nice, capable driver who knew the territory and was
very helpful.

Thats as much as can be done,,, Thank You"

"Its been 10 days and it still isn't here..."