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5/5

2005-12-07

"I must say that I am very pleased with the speed that I was able to locate the proper memory for my laptop and the incredible price as well. I will highly recommend your company to all of my associates.

Thanks You,

Doug Miner
Florida
"

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Verified
5/5

2005-12-07

"Absolutely amazing. On a Friday, in the middle of the Christmas rush, I place a low-price order and select the standard, free shipping through US Mail, and low and behold, my package arrives via FedEx Express; I got it the Monday after I ordered.

Outstanding customer service, that has guaranteed you my repeat business. Thanks so much!

Matt Jones
"

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5/5

2005-11-10

"Extremely easy site to navigate and to find what I needed. Making the purchase was just as easy. This is what online shopping should be. I'll be back!"

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Verified
5/5

2005-11-07

"Over the years I have done business with Coast-to-Coast Memory and I could never have a negative comment about them. I have found that if I receive a defective stick of RAM all I need to do is either call their RMA telephone number or go out to the Internet and start the RMA process from there! Checking my records I have this is the first and only time I have had to get a RMA. The process has gone so smoothly I began to think I had purchased additional RAM until I read the paperwork! I can state that I have contacted their tech support people and have always found them courteous and knowledgeable it has always felt like I was calling an old friend instead of a business associate when I place an order. When I have been to one of the computer fairs that Coast-to-Coast Memory has participate in, I will take my customers over to their booth to purchase RAM without any hesitation. As the owner of a small PC maintenance company I have found that Coast-to-Coast Memory is the authority of memory and its products. From experience I can state their price are at least market value or usually better, and their Customer Service and Tech Support are the PROS to work with!"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
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Verified
1/5

2005-10-08

"I purchased a PC133 256MB SDRAM and it didnt work upon install. The motherboard cried like crazy. My sony vaio pcv-rx450 accepts 168pin pc133 sdram and this product matched this requirement. So its highly probable that I'd been sent a non functional sdram. BEWARE. :(("

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Verified
5/5

2005-08-30

"It was the first time I had ordered from them and the experience was pleasant! The price for the 64MB EDO notebook memory module was reasonable and included shipping. The product arrived within 3 days. The next time I need RAM upgrades I will certainly consider Coast to Coast again."

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Verified
5/5

2005-07-28

"Excellent quality PC3200 DDR memory at a terrific price. Was shipped quickly and arrived perfectly. I'm planning to buy more memory from this store."

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Verified
5/5

2005-06-13

"I'm in S. Korea with the military and placed an order on June 6th for 1GB SO-DIMM of 333MHz DDR. I made a mistake, so called and had it fixed on the 7th. They notified me by email of the change and shipped same day via USPS Air Mail. For those unaware, APO shipping is extremely slow and unreliable, yet I recieved my order June 13th! This is my third time ordering from this company and each experience has been more than a pleasure. I highly recommend them to anyone."

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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2005-04-21

"Used this company over 20 times in the last ten years. Quality and customer service has always been steady. Quick RMA process if something goes wrong. Glad I found them in computer shopper years ago."

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Verified
1/5

2005-04-05

"Here is my experience with coast to coast.
Order dimm. Paid $31 , with free shipping.
To make this short
Item returned, I was aware of the 15% restock. However I don't know where they went to school but I don't think $12.20 is 15% of $31.
You can also take into account the cost to return the item. UPS $6.00
Contacted via Email and phone to be told shipping was deducted at $6.95...HUH?
Back to short.
Finally, through the credit card I got the $6.95 back. The experience still cost me about $11.25.
But I am much smarter now! There is no chance in (insert any and all four letter derogatory words here) these people will never get any of my money again.
Lesson learned!
"

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Speed of web site
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Verified
5/5

2005-03-27

"Ordered a stick of memory for my ancient Toshiba laptop on the 22nd... got my package in the mail on the 26th. I used the free USPS shipping option. Memory works great and was very cheap. I'll definitely be ordering from this company again for future needs."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
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Making decisions on their own
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Resolving problems
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-25

"Ordered memory for a Brother 8440DN printer, chose slow shipping with insurance. Item arrived quickly and works perfectly. Would recommend and would order again."

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Verified
1/5

2005-01-25

"I needed a 1GB SODIMM PC2700, and their website offered a 1GB kit for this. It didn't say 'qty 2, 512GB', but only '1gb kit (2x512)' which I thought meant 2 512 chips, not 2 separate SODimms. When I received shipment and indicated issue, they tried to sell me a 1GB SODIMM, but this time, instead of being a low price, was $263 after shipping/tax, versus "

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2005-01-19

"Found them via PriceWatch and have not regretted it. The shipping was free through US Postal Service standard rate, but no problem. The memory came more than adequately packaged in the proper anti-static bag. I would certainly recommend them and will consider them for any future purchases.
Be very careful, though, that you use their online memory configurator to get the exact memory you need. I didn't and ended up getting the "loss leader" memory that ended up not working for my laptop. The "right" memory was three times more expensive, and I missed the window of returning it (which would have cost me a 20% restocking fee).
Otherwise, a fine outfit.
"

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Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Being trustworthy
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Being easy to reach
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Customer service making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
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ayn
Verified
5/5

2005-01-13

"I've ordered memory from these guys quite a few times via dealram.com and pricewatch.com for my iBook and PowerBook, also recommended them to various friends. Every single transactions have been perfect. their free shipping was a bit slow, but it's free. :)"

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