"RIP-OFF!!! This company is awful! They are very UN-professional and incompetent. They assume their method of payment, take your money, and your MAY or MAY NOT receive your package!!! They don't insure the merchandise so if you don't receive your item then your out of luck. CAUTION!!!! This company is a CROOK!!!"
"I was recently looking online for a good quality pushup bra for an cleavage bearing dress im going to wear to an event in the coming few weeks. Why not go to Victoria's Secret, don't the specialize in that area? Yea well idk if its just me, but a name doesnt mean the quality is there if you know what i mean. So looked online for company called Leonisa that a girlfriend of mine told me about, I believe its Colombian. Well anyway the first site that pops up was Classicshapewear.com. Now me not used to shopping online especially for bras and such, i didnt know thta there was a site dedicated to all things shape wear.. and let me tell you there was definitely a huge selection, but my focus was on bras, so I kept my eye on the prize. I clicked on the Leonisa tab and there was a nice variety of intimates and shape wear. From the site the quality of there puch up seemed there, but you never know for sure unless you try it. I purchased Magic Up Bra (style number 011597 if anyone cares) . I got the package like 4 days after i purchased, took no time to try it on and i just about fell in love. The fit was great and it definitely did its job. A few words aboutclassicshapewear.com, I did get my package in a timely fashion so they were true to that. The packaging came in a cute little plastic envelope with their logo plastered on the front. Im a stickler for packaging. they also sent a nice little thank you note in the package along with your invoice. I dont usually give 5 stars because i feel all companies have room to grow. But this a high 4."
"I will never order from this website again, After placing my order and paying extra to have it deliver in 3 bussiness days I received an email letting me know my items were shipped (two days after i placed the order), when i finally received it, the garmint was dirty so i called and with this people you do not get good customer service, they told me that the shipping to them and back to me would be ground shipping even when i paid extra. I had to wait for an email with the shipping label that again took me several calls and 2 days to get it.
After tracking the package and knowing they did received it, I called again and the "nice" lady on the phone was kind enough to let me know they had not yet processed the exchange, lied about the day they received the package and informed me that my item was going to be shipped to me within the next 2 or 3 days, after that information i change my request to return and will never will buy from them "
"I absoutly love the undergarment I purchased through Classic Shapewear! And I was very pleased with how pleasant and quick their customer service department was when I needed to exchange sizes. I have recommend this company to all my family and friends!"
"I recently ordered from here after having a baby and one item was on backorder. When I received it I didn't take it out of the package right away b/c of a family emergency, then I went back to work and it wasn't my top priority. When I finally got around to requesting an RMA# I got a response from customer service that it was past the 30 day return policy. Since it was only past by 2 weeks I told them my dilemma and they still would not take the item back, which by the way was not cheap! Needless to say I am not a satisified customer and you would think in this day and age of online retail they would want to keep their customers happy and take back the item and accommodate the customer. Buyer Beware! There is no customer service at this store!"
"I would never order another thing nor would I recommend Classic Shape wear to anyone. My order took longer then Promised to arrive. My vedette girdle didn't fit I wanted to exchange my item I filled out the return/ exchange slip with the new item that I wanted. I also called consumer service to inform them of the problem/ exchange. I called after two weeks of waiting for my Leonisa girdle, and instead of the sales rep telling me my item was about to ship she said my money was going to be returned. I am very disappointed with classic shapewear. I waited three weeks for nothing. I went to a place called Fantasy Lingerie @ 86-11 Roosevelt ave. Jackson Heights, NY 11372 ***-***-**** www.fantasylingerieny.com. I paid a little more but they were very helpful and patient. "
"I would have to say this has been my worst experience with any on line buying. The customer service (using the term losely) is unbelievable. Stories have changed on may occasions and so have their policy and procedure depending on who you speak to. I am in Canada literally a 8 hr drive from them and they still can't track a package that USPS told me they have information on but will only release to Shapewear. When I spoke to Shapewear and advised they should call I got We're waiting for usps to call. REALLY just want my money back rather pay more and go to a website that cared I was 5 days past due and am stressing over a product."
"BUYER BEWARE!!! FIRST I WAS SENT THE WRONG SIZE SO I SENT IT BACK(HAD TO PAY TO HAVE IT SHIPPED BACK)I REORDER OVER THE PHONE
I WAS SENT THE SAME WRONG SIZE AGAIN> NOW I CAN NOT GET ANYONE ONE THE PHONE ARE TO RETURN MY EMAILS FOR THE RMA# WHICH YOU NEED TO RETURN AN ITEM> MY MONEY HAS NOT BEEN RETURNED FOR THE ITEMS I HAVE PURCHASED FROM THEM> I DO NOT UNDERSTAND WHAT THE GOOD REVIEWS ARE ABOUT. THIS COMPANY IS JUST AWFULL. I WILL NEVEV,NEVER,NEVER,NEVER PURCHASE ANYTHING FROM THEM AGAIN!!!!!
I WOULD NOT BE SURPRISED IF THE GOOD REVIEWS WERE WRITTEN BY SOMEONE WORKING FOR THE COMPANY> BUYER BEWARE BUYER BEWARE BUYER BEWARE!!! I WISH I HAD HAVE READ ALL THE REVIEWS BEFORE PURCHASING FROM THIS COMPANY. THE ONLY REASON I BOUGHT FROM THEM IN THE FIRST PLACE IS BECAUSE I SAW ON THE TODAY SHOW ON JILLS STEALS AND DEALS THAT CLASSIC SHAPER WAS HAVE A SALE SO I THOUGHT I WOULD TRY IT> I WISH I WOULD HAVE BOUGHT FROM A DIFFRENT COMPANY.
>>>>>>ALSO THERE IS STILL ONE ITEM THAT I ORDER THAT I HAVE NOT RECIEVED>>>> I THINK ONE STAR IS TO HIGH THEY ARE SO NICE TO YOU WHEN THEY WANT YOUR MONEY BUT WHEN THEY SEND YOU THE WRONG PRODUCT AND YOU WANT YOUR MONEY BACK THEN ALL OF A SUDDEN NO ONE RETURNS PHONE CALLS ARE EMAILS ARE EVEN ANSWERS THE PHONE!!!! I SURE HOPE THIS REVIEWS STOPS SOMEONE FROM GETTING RIPPED OFF LIKE I WAS RIPPED OFF> BUYER BEWARE!!!!!!!!!!"
"Credit card charge was processed immediately. Order was received in a timely way. I had to return because item didn't fit properly. You have to pay 10% restock fee and pay return shipping so it was fairly pricy. What really made me upset is they have never refunded my money. There have been 11 emails many of which were broken records repeating what had been said already. My last email to them said: Please note that I will not order from you again in the future. Your return process was too slow and too costly. I will also post this in other places. I'm not sure why anyone would want to wait that long for a refund. The charge was immediately subtracted from my account but the refund has taken 24 days so far and I still haven't received it. All the time I have to constantly remind myself to check for the refund so it is very time consuming too. Very dissatisfied.
"
"I have been a steady customer of Classic Shapewear and I have always been extremely pleased with my purchases. The people at Customer Service are friendly, helpful, and very knowledgeable. They gave me excellent advice as to which item to choose to suit my needs. I will definitely continue to shop there-- I recommend it highly!"
"I've been shopping at Classic Shapewear for the last few years and have always had a good experience.....Their merchandise is great and prices are very good. When I've had to exchange something, customer service has always been polite and the process always goes well.
I recommend and continue shopping at Classic Shapewear...."
"Ill have to disagree with a few of the comments left before me. I had a great experience with classic shape wear. I called in for my order because i didn't quite know what it was that I wanted. The girl who picked up was really nice. she helped me determine what type of cincher i wanted and helped with the sizing chart.. soon after that, The order went through. not long after that i was sent tracking and days later i got my package. I see that there is alot of complaints of sale items and non-refundables because they arent getting refunded. this is normal ppl."
"Purchase four (4) sweaters on sale. What I recived not like the picture. Classic Shapewear will NOT refund or exchange. All sales final. Will NEVER purchase from this vendor again."
"got the product on time, the process was very smooth.
the product was exactly as i expected.
overall great deal, thanks."
"I highly recommend this site, fast delivery, great customer support, and best of all cheaper than all the other sites, I will shop here again in the future!"