ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2014-06-19

"Good product but really bad customer service! I needed to return the item at my own expense but they would not return the money I paid for the delivery shipping. When I asked the lady why, she mearly read from some script (Little English). Do not think I will buy again since it cost me $20.00 for nothing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-06-14

"I bought a shaper from Classic Shapewear. I have the identical item from a retail store so when I received the order from Classic Shapewear, I noticed it didn't have the serpentine gel on it. I sent it back for a replacement and the company had the nerve to send the original back. When I contacted them, I was told that they determined nothing was wrong with the item. WIthout an explanation, they sent it back to me. Unbelievable! Unethical!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2013-11-29

"Horrible customer service. Their Black Friday ad states clearly that 25% off EVERYTHING. At checkout they give it only on regular items. In the chat window, the woman was NOT helpful and possibly did not speak much English. It is my Last order with the company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-29

"A cool place to shop. Finding bras for the full figured lady is quite a
tedious task even on the web. Classic Shapewear has many of them and the
price is not bad. I couldn't believe when I saw that they had bras up to cup
size N (and I thought I was a large breasted woman LOL...)

Checkout was seamless and I was very please to find that they offer paypal
because I was a first time shopper and was not sure if they're trustable or
not. The bra came fairly quick and in brand new condition. Since then I
bought another 2 bras in different styles and I love all of them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-19

"Never before have I seen such a huge number body shapers in one place. Shipping to Canada is extremely affordable (only $7.95) and also competitive when comparing to other merchants. The fit and material of my Leonisa waist cinchers is out of this world. Two thumbs up for Classic Shapewear for a fun and positive experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-12-10

"I agree with the negative reviews completely! This company is very unprofessional and unorganized. Yes I received my product in good time and it was in good condition, but since I found the same item for cheaper on the brands website, I decided to return the more expensive one. It has already been a month since my item has been received by them and I still have not received a refund. I don't know what they do to the product during their inspection and processing period to take a whole month! Hopefully I will recieve my money soon because as of right now I'm thinking this site is fraud."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-12-01

"Everyone stay away from this company. I ordered spandex leggings from a company called TruActivewear and was sent leggings from a company called Co-Zee Up. I called the company and they were not at all helpful. They are dishonest and have horrible customer service. Any other reputable company would've honored a customers complaints. So please everyone I would strongly advise you to not use this dishonest company."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-11-11

"Based on my own personal knowledge of the store, I would recommend it to anyone looking to shop online. An amazing selection of items to choose from, and amazing customer service. Classic Shapewear is a MUST for anyone new to online shopping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-11

"My experience in shopping with Classic Shapewear has been wonderful. Someone referred me to the site, and I plan to continue shopping with the company. The site is easy to navigate, and they seem to have everything you'll need. I love the sexy lingerie! Things are priced accordingly, and I always recieve my packages on or around the scheduled time. I have no complaints!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-10-14

"This is my 4th purchase from classic shape wear. I like the selection of waist cinchers they have but not all of them are as good as the Trufigure cincher which I recommend in particularly. Refund process is good too and was taken care of within the promised time frame."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-02

"Classic Shapewear is one of my favorite go to sites when I am in the market for intimate apparel..
THey have a great selection and speedy delivery
I would highly recommendthis site
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-09-24

"I will never order from them and am going to start a FB page for people who have been taken and duped by them as I have. My order never made it here and when I called numerous times, they told ME to file a claim with post office. The post office said that there is nothing I can do; that they would have to do it on their end. Classic Shapewear does not care and will not return my phone calls. I did not pay the post office; I paid Classic Shapewear. So, basically, they have my money and don't care if I got my merchandise or not.

Also, they have had 12 claims with the Better Business Bureau in the last 12 months and lost most of them.

I want my money back! I will never purchase from them again. The customer service rep was very rude.

If anyone is interested in a FB page to expose them, please let me know. Thanks!

Here is the link to the BBB page:

http://www.bbb.org/new-york-city/business-reviews/underwear-wholesale-and-manufacturers/classic-shapewear-in-new-york-ny-115735/
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-09-20

"I've ordered the same item before and I was completely pleased with the product. Their customer service was also excellent. The size and color I originally ordered was not available so they contacted me to ask whether I wanted to change the size or color. After making my choice, they promptly sent my order. Plus, I love that shipping is free regardless of the order amount."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-05

"I am an avid customer of shapewear, have been wearing all different styles for years! The selection at Classic Shapewear is amazing, much better than high-end department stores & local lingerie stores. I really like how they organize their site into categories."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-30

"I had such a positive experience from Classic Shapewear. I am so glad that I still gave them a try after I read the other negative reviews. I really wanted the Ann Chery faja and couldn't find the one I wanted anywhere else on-line.

The correct size & color arrived, and I went with the free shipping...but my item came in two days.
I just ordered from them again, b/c of my positive experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A