ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.44/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.57/5
Customer service:
3.57/5
Return/Replacement policy:
2.50/5

Verified
1/5

2022-06-22

Accepted order then cancelled it for an unexplained reason.

"Canceled order without any explanation "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-05-22

Great quality and speedy delivery.

"Very easy to use website for searching out the right car part and placing the order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-05-18

Horrible

"Did not receive any updates on order nor did I receive order yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-12

Got what I needed

"They had the part I needed and delivered it quickly. Shipping cost was reasonable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2022-05-12

Need more information

"Didn’t tell me my order was on back order until I paid for it. Also I had to call my self to find out "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2022-04-12

Internet Order

"Easy and convenient to order and pick up, however internet communication was way off. Only received confirmation order was received and I would be contacted when order was ready to ship. Any further costs for shipping would be incurred. This was incorrect since I flagged the order for local pick up. I e-mailed back as stated and did not receive any correspondence back. Concerned because I did not receive a response, I called to inquire about the order and express my concerns about the situation. They told me the order was there and ready for pick up. I then proceeded to dealership to pick up my order. I had already installed the parts when several days later I received an e-mail from the dealership stating there had been a change in the status of my order and it was now ready to be picked up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-04-04

Fast as always!

"Always on time. Thank you for the support "


Verified
5/5

2022-04-03

Subaru Parts, Fast, Fair pricing

"Ordered parts online for my 1999 Subaru Legacy Outback , took 2 days for them to get the parts and ship them.
Shipped Ups ground took 3 days to deliver 30 miles from the dealership, but that is Ups's fault not Ciocca_Subaru.
Good/Fair Pricing, All parts were the correct ones' I ordered.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-03-07

Parts

"Easy to order parts online and they communicated the status. Available the next day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-19

Got what I wanted

"Bought parts online and I got them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-19

Amazing

"Part delivered fast and no damages "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-14

Easy & smooth buying process!!!

"Ron Iwanicki made the buying process very simple!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-09

Smooth Transaction

"The whole transaction was smooth and seamless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-05

Happy customer

"Got what I ordered and it came in decent time "


Verified
1/5

2022-01-25

Ordering a Part

"I ordered a part to be picked up at Ciocca Subaru. I have not received any communication from them. I gave them my email and cell phone #. The first thing I received was an email asking me to review them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process