"Absolutely stupidity at parts department...Would never set foot on that property again.....That about sums it up, f'ing idiots"

"Overall great experience. "

"not good, took my order then cancel it."

"Information about the product was readily available, ordering was easy, and the package arrived as anticipate."

"At every step my experience was outstanding. My sales associate Caleb was wonderful and patient with all my issues. Everyone I delt with was totally professional and I never had such a pleasant experience when buying a car."

"On the web site I entered my VIN number and the mirror description was electronic with auto dim. When the package arrived it was a plain mirror. I called the parts department and he said it didn't come with an auto dim rear view mirror and if it did it was aftermarket. Then he said they were not available anyway. So I went to Harry's U pull it and found several 2005 Subaru Outback's with factory auto dim mirrors. So I bought one for $7.00. Not happy with the web site or the person that said it was aftermarket. "

"Was easy to buy the part and it arrived in the appropriate number of days.
I'll buy from them again!"

"awesome, ordered wrong part,the return was flawless.great expieriance"

"We were very impressed with Ciocca Subaru of Philadelphia staff, particularly with Eddie Abarca who treated us well and provided lots of information on Subaru vehicles and the Crosstrek model we took home.

Shoutouts to Emilie Rinaldi (online sales), Eric Narodovich (general manager), Chris Horsey (delivery specialist), and Hassan Maxwell (finance manager) for their attention to detail and for providing a great customer experience."

"Customer service was excellent "

"Placed order online. Was supposed to receive confirmation e-mail. I did not. Contacted dealer directly by e-mail following morning. Reply received late same afternoon. Informed they had to order the part and it would be in “in about a week”. I guess I will have to check with dealer because they did not say they would inform me when it is in. Funny thing is the only efficiency in this transaction thus far is my credit card was charged at time part was ordered. Kind of soured me on any future relationship with this dealer. "

"Ordering parts online and picking up is pretty painless. "

"The folks in the parts department at Ciocca Subaru were super helpful. I purchased items online for store pickup. They were so helpful, I ended up purchasing an additional $500 in Subaru accessories the next day."

"They canceled my order without any explanation. That’s not a good way to run a business. "

"Good service, all went well. "