"Jan 13, 2005, my 11yo son is not believing in Santa anymore lol. Not heard from company since dec 24. Am going after my money back i think."
"Ordered online paid with PayPal CC to the ID referenced above, one of the items was back ordered, called daily asking for shipment of instock items, received promises but no merchandise, no tracking#. If you have had bad dealings with chipdealer.com or been ripped off by them, please send your details (your name not required) to:
****@****"
"STAY AWAY FROM THIS VENDOR. They are crooks that will not ship your purchase at all or send damaged/bad items. Their support is HORRIBLE. Took weeks to contact them. Its been a month and a half since I ordered and been in shipping status for the past 2 weeks. NEVER RECEIVED ANYTHING. DO NOT trust the other posts saying this is a good vendor as they are probably from friends of these guys or themselves."
"I would NOT recommend!
I order a X3 chip and Pro Switch from them on 12/13/04 because they promised they could deliver in time for Christmas.
Well, it is 12/30/04 and I still have not received my order. Has been very hard to get in touch with them and they do not seem to be concerned with customer service.
Buyer beware!! There are other companies out there that have similar pricing that I have found give good customer service and are highly recommended....wish I would have seen those before I wasted time/money on chipdealer.com!"
"After 3 weeks of e-mail and phone tag, the best answer I can get from these guys is, "The X-box shipmentwill be here soon."
On December 15th I ordered a Pre-Modded X-Box. Later the same day I received a confirmation e-mail and one letting me know my X-Box is in packing. A week goes by, so I send an e-mail to see what's up. I find out they've had a bit of a holiday rush, so mine got bumped down to 'Building it". Now if you excuse me for a minute - if something is 'In Packing' already, wouldn't it be completed? There's a strong amount of dishonesty in this company, for not even was my order put down to 'Building", but got bumped down yet again to "Preorder" on Christmas Eve. It's January 5th and my order is still on 'Preorder' status. These vendors have no clue when they will receive a shipment of other X-boxes, and continue to ignore me in both e-mails and IRC.
I'm about to file a complaint with my bank and credit card company. These guys suck. Do yourself a favor and pay a little extra for good service at another reputable dealer."
"Ordered an Xecuter 2.6 on Dec. 3 and got it on Dec. 8. Very happy with order and would buy from ChipDealer.com again anytime."
"Order modded xbox from website. At that time the web site stated new units would be modified and shipped.When I received my unit it was a refurb or a pieced together machine. Cosmetically it had scratches all over the console. I didnt receive the skins I ordered either. Now when I go to their web site it no longer tells you these are new units. They are ripping people off and nothing you cann do about it. Went to pay pal to file a claim against them. At the time I filed the claim it was for not receiving the unit. So when I received the unit I canceled the claim. When I opened the box boy was I surprised It was a unit not in its orginal packaging and scratched to pieces. Some new unit.Now paypal says Im sorry but you canceled your claim.What happens when you have two claims on the same order? Their web site also states satisfaction gauranteed I bet that has been taken off also. These people are crooks! Stay Away"
"Just ordered a network adapter and some cd's from them. Delivered promptly. No complaints at all."
"I'm very very angry. It took three days just to get in touch with someone and check order status. And they only responded after I filed a claim with paypal. I ordered a premoded xbox from these guys on Nov 4th, received it yesterday the 17th.
First of all it's an old box v1.4, all scratched up. No original packaging. Secondly, it does not have everything I ordered. I don't know if it has the right modchip version. Don't know how to check yet. The only thing that is good about all this ordeal is it came preloaded with lots of useful tools. I still don't think it's worth the money. Don't order from these guys. Modchipman or System-Mods are much better.
"
"So far so good. Had a problem with an extra order, was quickly fixed. Other order has been processed and is being packed. : )"
"Alright where do i begin? I ordered an install for xbox on oct 10. and guess what it's nov 11 and i'm still waiting for it. been lied to by several people that work at chipdealer about the status of my order. I was kicked out of the chipdealer irc chat because I expressed my frustration with them. Go shop somewhere else for ur console needs. It's not worth the time and headache to constantly pester these guys to get an order finished and sent. I will never, ever shop at chipdealer again, nor refer anyone to such crappy customer service."
"First, it took a long time to receive my order. I ordered on the 28th of October and recieved on the 8th of November. I just received the X3 Mod chip and am thoroughly disappointed. I received a used one, since there are cut wires on the wire install adapter, there are burn marks on the D0 cable, and the backings on the external switch and the eject adapter were missing causing them to stick together. Not to mention that the pin header was missing. "
"Very poor customer service. Emails sent to ****@**** went unanswered, posts on their support system went unanswered, inquiries on irc went unanswered. The only response I EVER got from them was when I emailed the paypal address, and that was only answered once.
Quality of product is less than satisfactory, they charge the full price for a brand new retail PS2 but sent a refurbished unit with all serial numbers and identification missing. Was loaded with an old firmware that required me to upgrade to recieve full advertised functionality.
Pricing was about average, maybe a few dollars cheaper but not worth all the hassle."
"After three weeks of exchanging e-mails, they stated a problem with their cart system resulted in my order being cancelled by them. The web page stated all that all items I ordered were in stock, but a sales representative stated that my hard drive was actually not in stock which resulted in the problem with my order. I am still waiting for them to credit my charge card for the order that they cancelled. My emails were usually answered in 24 to 48 hours. It took three weeks before they stated that my order had been cancelled. "
"2nd Order Recieved in a timely manner, will be doing business with more. thanks Chipdealer"