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Verified
5/5

2005-03-04

"Very friendly people and very fast delivery. If I had any trouble, all I had to do is call and they where right there to answer my questions. Will definantly do buisness with again."

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Verified
5/5

2005-02-25

"Received everything quickly, everything was as advertised. Spent a little time in their IRC chat room and everyone was great and treated you well. Would purchase from again any time."

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Verified
1/5

2005-02-17

"I agree with everyone here. This store is a scam! I purchased a chip and still have not received it yet. It's been exactly a month. I tried to contact with via email and chat. Those are the only 2 ways. They do not respond. I also read other forums that had a bad experience. I give up, i'm calling my credit card tomorrow to dispute it. I found other stores using this website with higher ratings.
"

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Verified
5/5

2005-02-16

"Second purchase from Chipdealer, never had any problems with service, delivery speed, or anything. Stationed in Iraq with the Army and the owner went ahead and added extra skins in for me! Very thankful and have no problem recommending them for purchases. For every mistake made in sales, im sure 1000's of other sales made were very satisfying! Hard to say why they have any negative feedback at all."

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Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Verified
1/5

2005-02-14

"THIS IS THE BIGGGEST SCAM ON THE MARKET THESE PEOPLE REALLY CANT RUN A BUISNESS I CANT WAIT TIL SOMEBODY SUES THEIR AS*ES FOR ALL THEY GOT CAUSE THEY ARE THE BIGGEST UNREALIABLE, NON RESPONSIVE, SCAMMING, PEOPLE ON THE INTERNET. THESE PEOPLE REALLY ARE THE WORST PEOPLE TO DEAL WITH. THEIR EMAILS NEVER GET BACK TO ME THEY NEVER ANSWER THE PHONE, NOTHING. I WILL NEVER EVER GO ON THIS WEBSITE AGAIN ON OR DO I RECOMMEND ANYBODY EVER TOUCH THIS PLACE WITHA 50 FOOT POLE. NEVER GOT MY PS2 OR MOD CHIP. I DONT EVEN EXPECT IT ANY MORE WHAT A WASTE OF 300 BUCKS. WATCH OUT FOR PHONY A$$ REVIEWS. HALF OF THE REVIEWS ON THIS POST ARE FAKE AND OF THE FREKING DEALER THEMSELVES AND THEIR CRONIES. DONT BE FOOOOLED!!!!!!!! WORST PLACE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

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Verified
1/5

2005-02-11

"They don't reply to your emails or return your calls after you give them your money. Their sales rep returned my calls and replied to all my emails to push the sale (stating the install would take 2 weeks), but after I sent them my PS2+chip for installation on Jan 3rd, 2005, all that wonderful attention disappeared. I still haven't received my unit. On the few ocassions when they've actually replied to my emails, they always make empty promises about getting your order done next week, or within the next two weeks. They are backed-up w/ orders but they have no intention of warning new or potential customers about service delays. Give your business to someone else. These people don't care about their customers-- they know once they have your money that you are at their mercy. They promised to get my order done by the end of this week or by next Wednesday, but it has already been 6 weeks and I fully expect this bullshxt to continue for 7, 8, 9, or even 10 weeks. They have only answered the phone two out of the eight times I've called. Dont' expect them to return phone calls- I doubt they even listen to the messages. Don't expect help on live-chat from their staff. You'll wait hours to get 'voiced.' If you do get a response, you'll just get an empty promise or bullshxt answer about why they can't keep a promise or finish on time. The only help you'll get on live-chat is from other customers who are kind enough to relay messages to the staff because they have personal phone numbers, emails, and screen names of the chipdealer employees."

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Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Making decisions on their own
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Verified
1/5

2005-02-05

"this "store" is a scam. i ordered a ps2 system and did not recieve it. they did not return any of my four emails. their phone number isnt even real. dont"

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Ease of ordering online
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Overall product shipping and delivery process
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Delivering products damage free
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Verified
1/5

2005-01-27

"Awful customer service. Ordered an X3 modchip, and it did not come with a header pin. wouldnt return emails and noone ever answered the phone.

but i did get it quick
"

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Verified
5/5

2005-01-24

"Chipdealer is Great!!!

I had recently purchased the X3 and some acc. + free shipping! Everything arrived, including the new X3CE chip(an added bonus), but it came the day after XMAS.(a day late)

I had talked to the very helpful staff at Chipdealer on IRC of the late delivery. They had apologized for the delay, and offered my a free skin ($20 value) for the inconvenience.

With that kind of customer service, they've earned my business. I've all ready placed another order!

The best company I've dealt with for chips!!!
Great Prices!!!
"

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Verified
1/5

2005-01-24

"Ordered an XBox in late September took 25 days for it to get here and was like pulling teeth to get an answer from them about my order status and even then it wasn't accurate even though I was talking directly to the owner over the phone. When it finally got here I was happy until I went to open it up to upgrade the harddrive and 4 of the screws were stripped, I had to drill them out. Serial number and date was scratched out but system had to of atleast been 2 years old and of course some noob tried to open it with a normal screw driver. Wasn't told I was getting a referb system... But it's been working fine so I'm not too upset about that. Then in late November I made the mistake of sending a friends XBox to them to get modded. Took that till January 6th to arrive. All the while trying to get an order status and being told by everyone that they have a shortage in systems with me trying to explain to them that I sent my own to get modded. Can't be a shortage in systems customers sent... duh. There is some validity in the system shortage excuse since other more legit sites had some customers go through simular (those customers were able to get a quick cancelation however) but it wasnt legit in October and wasn't legit when I sent my own to get modded. I think these guys are ultimatly reliable but slow and don't really care about what their customers.

P.S. resellerratings, I would look into the recent reviews. 5 straight (not counting mine) reviews praising Chipdealers sudden excellence in 2 days when there had only been 3 satisfied reviews for this business ever. Sounds fishy to me.
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
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Ease of checking delivery status
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Being easy to reach
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Verified
2/5

2005-01-22

"thank you for finally doing a little bit of customer service on your own while i was away. and seems like ya finally got the stock problem fixed except for the PStwo stock.
good work
"

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Is committed to quality products and services
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
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Making decisions on their own
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Verified
5/5

2005-01-22

"As you can see this is like my 5th order from chipdealer. And they still rock. Some of these people who leaves these reviews don't understand the time it takes to mod a console and pack it than ship it. Yes, these guys may get behind but that's only cause they please so many customers a day. It's hard to do all the modding and shipping and tech support. So PLEASE take the time to consider what these guys have to do just to 1 modded system out. My hat is off to these guys. They work hard and work even harder for you."

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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Ease of checking delivery status
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Verified
5/5

2005-01-22

"I have bought 3 pre modded xboxs from chipdealer. I have always recieved my stuff and if i wanted to know where it was they would always look up my order number and tell me. They have the best support out there for modding companys. Very helpful. I give a big thanks to Rot and everyone else at chipdealer for always being there and helping out. Thanks guys keep up the good work. :)"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
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Making decisions on their own
Overall customer service
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Verified
1/5

2005-01-19

"Item Ordered - on 12/17/2004
First update received - 12/24/04 Stating That Items are in Stock(shipment was gaurenteed to arrive at my house by Christmas, however they were out of the product).
Second Update - 01/10/05 Order is just now being built even though items were in stock on 12/24/04 as per their email.
Final Update Given 01/18/2005 That the order was cancelled and that refund will be pending. It took them 31 days to cancel my order wonder how long it will take to receive refund. This company is run by a bunch of kids that can only work after school so please understand that if you order from them - anything that requires hands on building it will take some time for you to receive.

They tied up my money and caused me to pay interest on items they had no intention of shipping. emails of all updates are available online at www.gamerzdomain.com/default1.asp
Topic Chipdealer Emails.

They ruinned a christmas present and just to show they can cancel an order they did an hour before giving tracking #'s this company plays with money that isnt there which is boarderline fraud. Please read the other reviews on this board and know that the good ones are all people from their school or friends.

I DO NOT RECOMMEND BUSINESS WITH THIS COMPANY - I AM NOT ALONE IN THIS ASSESSMENT. Any Other Logs Are Available But Will Not Be Posted Unless Requested As They Have Questionable Items In There For A Company Selling ModChips
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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N/A
Delivering products on-time
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Being knowledgeable
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Overall customer service
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Verified
1/5

2005-01-15

"I would never recommend this company to anyone. I placed my order on 12/15 for a pre-modded PS2. On the website, it said all orders placed BEFORE 12/19 would arrive by Christmas. It also said I would be provided with a tracking number. I didn't hear from them until Dec. 23 when, in response to an email fro me, they said it would ship "next week." I got a call the next week saying it had shipped. Two weeks later I had no tracking number and no box. I emailed them three more times, got no response. After they redid their website I could no longer even FIND my order online. For nearly three weeks their live support was down, I could never get a live person over the phone and my messages weren't answered. Finally, their online live chat was fixed. I spent one night waiting 4 hours for a response to my message before I gave up. The next night, I waited 3 and finally got a response from an incredibly rude person who said "they were busy with something else" and that was why I hadn't gotten my PS2. He couldn't tell me anything about my order or whether it had shipped, wouldn't agree to have someone email me with more information, and just stopped talking when I asked when I should call to actually speak to a live person. I sent an email telling them that if I didn't hear anything from them, I would have my credit card company get my money back. No response. I tried livechat againa nd after half an hour, I talked with someone who informed me, very politely, that my box hadn't even been built yet! They hadn't even started and they'd had my money for a month! The rude person I spoke with doesn't work for them, apparently, he just "helps out" so it's okay that he was rude and unprofessional. He didn't have any excuse for why I hadn't received any emails in response to the 4 I sent. He canceled my order for me, so now I'm waiting to see them money put back on my account. NEVER order from these people! They are unprofessional, uncommunicative, unhelpful, slow, and they don't keep any of their promises. I wasted a whole month waiting and my boyfriend still doesn't have his Christmas present!"

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