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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2005-10-18

"Item I received turned out to be defective (not seller's fault of course). I was promptly issued refund after they received it back. EXCELLENT customer service - Christine at CentralComputer is the best! All my emails were replied to promptly and she called me when she said she would to complete the refund."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-08-03

"Ordered a new PC pwr supply and mfr recalled it before it was shipped. They called me, discussed options, offered a brand new (and better) pwr supply that had only come out a few days before (I got my mfr's promotion email the day before, so very new), but had the unique characteristics I wanted. I changed my order on the phone and they shipped it right away. Got it in 4 days from order date. Could not be more pleased with service and with product selection.I've ordered PC stuff online since mid-80's, and have a lot of experience to draw on."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
N/A
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-01-14

"The Newark store is near me so I use them for bulky items. Their prices are not as good as the web, but there is no shipping charge. But with CA sales tax it is a little expensive. I have had good experiences with their products and service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A