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5/5

2012-10-03

"Absolutely awesome customer service!! Would not hesitate to order anything! Definitely top notch!!"


4/5

2012-10-02

"They had the product i wanted and it showed up in my mail box in a timley fashion.!
"

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5/5

2012-10-02

"I ordered a camera battery. It was delivered as promised very quickly and at an exceptionally good price. I would gladly recommend them for camera batteries. I have also purchased cellphone skins from them. Also very recommendable."


5/5

2012-09-28

"Excellent. The cable was as advertised, fit perfectly and got me back on line."

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5/5

2012-09-25

"I received my order promptly,charged correctly and it works. What more can you ask for?"


5/5

2012-09-25

"Cell phone cover fit well and works great! Shipping was speedy and pricing very reasonable."

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5/5

2012-09-20

"It was very good. The products arrived in timely fashion and were just what was expected."


5/5

2012-09-20

"They delivered on time, and the items were as described online. Great company."

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5/5

2012-09-19

"I ordered a Sony battery for my Sony camera. The battery arrived as ordered and within the time frame that Cellular Factory specified. I am very satisfied with their performance and would recommend them to others."

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5/5

2012-09-19

"We received what we ordered in a very timely fashion. Will use again."


5/5

2012-09-18

"Item received quickly. Product as described, VERY satisfied! Thanks."


Verified
1/5

2012-09-18

"Item ordered on June/14/2012
I was not able to receive it even now, 9/18
I had a few email conversation with support, they told me it was sent to an address
which is like a combination of my 2 old address and it is not a valid address
customer service keep asking me to check the address listed
I had to email her 2 time for her to recognize it is not a valid address
I suspect the invalid address is pulling from paypal payment service
I called CellularFactory customer service today, and representative ask me to pay for $2.59 for redelivery, I refused. And asked if I can cancel the order via paypal and get my refund.
representative just said "go ahead" and hang up the call.


Edit 10/30/2012 2:32PM:
1 more phone call, trying to ask do I have an option to cancel my order, and I was told that I need to pay for 15% restocking fee, even tho I never get my order. So I gave in to save my time and paid for the $2.69 reshipping fee (I did not have to pay for shipping when I first placed my order, I am not sure why I need to pay when I reship it)
This is the worst experience ever after online shopping for 11 years. I will shop on CellularFactory.com and will reconsider shopping with smaller/non-reputable company like this.
"

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5/5

2012-09-18

"I have had excellent results when purchasing from CellularFactory. Their prices are unbeatable, the quality of products that I have purchased has been great, and delivery has been rapid and dependable. They also have outstanding customer relations. I will definitely continue to purchase from CellularFactory."


5/5

2012-09-16

"Quick and accurate order fill and delivery. Exactly as expected.
Top marks.
"

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5/5

2012-09-16

"I was very pleased with my irder. It was sent in a timely fashion and I will do business with you again. Thx!"

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