"Order 4 laptop protection covers, received the Credit Card statement, and they charged me 5 (five) times for the same order. Called the customer service number, was left on hold for 1 hour and 13 minutes, they never picked up...Sent an email telling them to contact me about the billing. Never heard back from them. DONT ORDER FROM THEM...YOU WILL LOOSE MONEY ! ! !"
"I ordered a desktop wifi card. It arrived in a timely manner and works great. Price was also quite reasonable. I received my credit card statement today and noticed that I had been double billed. I called cellularfactory but never talked to a person. After 42 minutes on hold I gave up."
"Prices are reasonable and Delivery was extremely fast. Very happy with the service and I will shop there again."
"I had terrible service by this company. I received a faulty piece of merchandize and they refused to take it back. I was stuck with a worthless phone case. I will never buy from this company again."
"Ordered a genuine nokia cell phone battery and it was shipped on 12-10-2012. Unwrapped the battery and placed in phone and it was DOA. Called the factory and sent 2 emails but no reply. Want to get full credit on my Charge Card as I can no longer wait for another and they must not check them before they are shipped. I called Nokia and a new one was sent out Saturday. I should have done that in the first place. Awful customer service and would not recommend to any of my friends."
"Great service and product works great. Had to return a similar phone accessory to another supplier because it didn't work. CellularFactory saved the day. Thank you. "
"Great customer service and quality of product!"
"Abysmal experience, attempted to order 12 cell phone accesories. Had never used them before, and found them via reselleratings.com. Tried to check out and received a "Forbidden,You don't have permission to access /order/order_cc_2.jsp on this server.,Apache/2.2.22 (CentOS) Server at www.cellularfactory.com Port 80).
Thought it might be my browser, so I switched from Chrome to Firefox and resubmitted, with the same result. Submited a customer service inquiry via their webform, after 10 hours, no response. Tried calling and waited 10 minutes on hold, and gave up.
A big waste of my time, but glad they didn't get my cc number, if their website ordering is any inication of their customer sevice."
"PRODUCTS ARE NO GOOD, BOUGHT A BATTERY FOR VIDIO RECORDER.
FIRST PRODUCT CHARGED AND WORKED FOR APPROX 15 SEC THEN NOTHING AND WOULDNT RECHARGE. GOT EXCHANGE UNIT AND IT DID EXACTLY THE SAME THING ALTHOUGH IT WORKED FOR EVEN LESS TIME. TO MAKE MATTERS WORSE I HAVE TO SHIP BACK AT MY EXPENSE NOW.. TOTAL JOKE. GARBAGE PRODUCTS, RUN AWAY FROM THIS COMPANY TOTAL RIP OFF...THEY DO STAND BEHIND PRODUCT BUT WATCH OUT, THEY ALSO LOOK FOR EVERY EXCUSE NOT TO... AFER 2 ATTEMPTS AND RECIEVING A TOTAL GARBAGE PRODUCT FROM THEM TWICE, GO ELSEWHERE OR TO ORIGINAL MANUFACTURER... DO NOT BUY FROM THEM..."
"Good, fast service and products."
"It was a good transaction."
"Very good, quality product. Quick shipping."
"The ordering process was easy. I was also pleased with the way it was shipped. my experience with you guys was great so I would recommend cellularfactory to everybody who is looking for phone products."
"It was great. The item arrived on time. Great communication with seller."
"After placing an order with CellularFactory, they presented low prices and good quality products. Delivery was quick. They also check in with you to make sure you have actually received the item you purchased and that you are happy with it. I would definitely recommend and use this company in the future."