ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-09-13

"I have placed two orders with CLR, my first order had some issues with it, but the customer service dept (Barry & Ilene) were completely on top of it and took care of the problems straight away. My second order was flawless. I have price checked other lens rental companies and found CLR to be the cheapest and their customer service is stellar. I plan on placing several more orders!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-12

"This was my second order with CLR, and I could not be happier. Have now done two weddings, and without them the results would've been way less desirable.

My first wedding was indoor so I rented a K20D body (oh yeah, the only rental place that rents Pentax...that's a HUGE plus) a Sigma 70-200 2.8 HSM and a Pentax AF540 flash. This enabled me to have two full setups combined with the equipment I currently own.

My second wedding was a last minute deal that Ilene and Barry helped get to me in no time at all. Outdoor, so I skipped the flash, but ordered a K7 and the same lens. Again, great results because of the wonderful people at CLR. I've now purchased my own K20D, but CLR is still my destination for any rentals...thanks so much!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-12

"I wanted to rent some camera equipment for a project I was working on. After looking around I decide on Camera Lens Rentals and I am really glad I did. I rented a Canon 7D, Battery Grip, Canon 100-400mm lens with polarizing filter. The equipment arrived on time and really nicely packed which made it very easy to return. The equipment was in excellent condition and really made the project a pleasure to work on. I will definitely without a doubt rent from Camera Lens Rentals again and also have recommended them to everyone I know."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-09

"I've never rented equipment before but it was easier then I imagined. It arrived in plenty of time and worked perfectly for the wedding I was shooting. Shipping it back was as easy as repacking and dropping it off at a UPS store. I would absolutely use Camera Lens Rental again in the future. Oh and when I had questions I got really fast responses. Thanks for an easy and smooth transaction!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-09

"I've been an amateur photographer for 20 years and it was a little nerve-racking when my good friends asked me to shoot their wedding. It was a very informal, laid-back wedding but it was only going to happen once and I needed to get it right. The staff at Camera Lens Rentals were helpful and courteous. I needed the lens fairly quickly and they assured me that it would be there on time. It arrived when they said it would. The lens was in great shape and I'd definitely rent from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-08

"I have rented lens several times from CLR the quality of the
product is A1 You couldn't ask for better customer service
I am on the west coast I rent 28-300 and 100-400 lens to go
whale watching in the San Jaun Islands I can not say enough
good things about this company. I recomend them to everyone
that comments on the lens I am using. I grew up here and with
out this lens I would have miss out on taking a picture of
a puffin just of the shore of smith Island. I had never seen
one this close ever. what a great trip. Minky whales, harbor seals, and best of all a PUFFIN. thank you Camera Lens Rental.
sue









q
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-08

"Always an easy and stress free experience! I even received a phone call from them when UPS neglected to ring my doorbell and indicated that they could not deliver my package. Luckily, I was able to catch the UPS truck before they left my area and he was back at my door within 45 minutes. Yea!!! :-) Thanks much and will look forward to my next rental!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-08

"I could not be more pleased with Camera Lens Rentals. I rented a lens this summer and they worked with me to ensure the delivery was done correctly. I had also left a "foot" on the lens when returned and they mailed the piece back to me. Quality equipment, great service and a very good price. I highly recommend this company. Jim W, Frederick Co"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-07

"Ordered a Canon 70-200 2.8f ISM Telephoto lens. It arrived on time, was in great condition and worked perfectly during my one month trip. The lens was packed in a container that took less than 5-minutes to repack when I was to return it which made it vey easy for me. I would absolutely rent from camera lens rentals again. Their service was outstanding."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-06

"I had great experience with Camera Lens Rentals. Ordered Pentax 12-24mm. The lens arrived on time, was packaged perfectly, and was in great condition. The while process from ordering to shipping back was painless. I will happily rent from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-09-05

"CLR worked perfect for me! Highly recommend them for sampling an expensive lens you want to potentially buy. Great customer service and shipping to and from. Definitely will use them again! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-31

"CameraLensRentals.com does a stellar job! Every order has come through perfectly...

In fact... my last rental was a 24-70mm and 70-200mm for a wedding shoot... i was excited to learn CLR ordered a new 24-70mm from B&H and would have it drop shipped to my address...

however... it did not arrive at the same time as the 70-200m from CLR... when i called concerned it would not arrive in time for the wedding... CLR sent, at no additional cost, another lens overnight with guaranteed 9:30am delivery... and sure enough it arrived at 9:00 a.m... plenty of time to make my 1:00 shoot!

AND the brand new lens from B&H arrived two days later... i finished up my rental period breaking in the new 24-70mm... Thanks CLR!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-31

"I had a great experience. Quick shipment. Both lenses were in perfect condition. The price beat out the competition. I plan on returning for more business soon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-31

"As a Canadian, unable to find Pentax lenses for lease anywhere in my country, I was so happy to be able to rent from Camera Lens Rentals when I traveled south of the border, and for such a good rate compared to other companies. The service was courteous and helpful, shipping was on-time, and the return was made easy. I'm glad I found a place with a good selection of Pentax equipment - I will be renting from them in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-31

"This is the second time I've rented with Camera Lens Rentals. The first time I rented a lens and this time I rented a flash. The original flash I ordered was not returned in time, but they offered me a higher grade flash at no extra cost. What great service! Both products arrived in a timely fashion and were well-packaged. Camera Lens Rentals also has great customer service. Anytime I've contacted them by phone or email they have been friendly and helpful. Camera Lens Rentals also has great prices. I highly recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A