"It’d be nice if you shared the results or these surveys or what you’ve done with the data otherwise these are just pointless exercises for parents to complete"

"Teachers were significantly more interactive last year. Much better experience than this year."

"Good facility, staff needs costumer service training- director is missing good communication skills"

"We love the development our child has experienced being at this school for 3 years. Along with the education she receives, we feel she's socially and emotionally aware. We have a feeling of ease knowing she is safe and cared for. We also love the level of transparency the center provides with use of video and daily update Apps to know how she is doing during the day."

"I really want to like this school, it's clean, big, the curriculum is appropriate. However, I almost never get to speak directly with the teachers that care for my daughter. I have a 9-hr job and drop off my daughter just before the toddler teachers start their shift and pick her up just after they end their shift. So if I ask how her day has been, or for an anecdote or story, I inevitably am told, I don't know I've only had her for twenty minutes. If I need to communicate with the teachers, I have to do it through the center's director who I have a really hard time trusting. During our initial interview she complained about overinvolved Mom and apparently I got put into that category for complaining about the sunscreen policy because the director never speaks to me unless I initiate the conversation and, while never rude, is certainly never warm or engaged. I definitely feel like the needs of me and my daughter are not being met."

"I have only had positive experiences with the director and staff at the school. I recommend it to my friends also. It is a nurturing learning environment."

"Samantha should take over as director. She is great. Stephanie is seriously lacking, is rude and does not put the children first. There is not individualized care and all kids must meet all milestones at the same time, which is just not possible. The food is lacking and they will not even put sunscreen on the kids before outdoor play. Everything is a struggle there. There is an atmosphere of being too lazy to do their jobs which is promoted by Stephanie."

"Front office... good. Teachers, as we have said, are very different in our classroom and we have better experiences with some than others."

"More descriptive email subject lines would be helpful (vs. important information and urgent information)"

"great place, I feel good/safe when I drop off my son at childtime, and thats important to me. I researched a lot of schools before I picked one. There are a lot in the area."

"I have nothing but good things to say other than I don't understand why I am being asked what type of dress the teachers and Director wears during this survey. What they wear shouldn't matter as long as it is durable and appropriate to run around with crazy kids all day. If they all wore sweatsuits, I wouldn't care at all."

"Too many emails. So many that I seldom open them and then I miss the important ones. Also this survey was too long."

"Overall I’m happy with the school. I feel that most the teachers and the director care for the students and know that my kids love their teachers. There is a reluctance for change. Some teachers are kept on that have many complaints against them and just don’t seem to be invested in teaching any longer. They seem almost annoyed by the children and expect them to act older than they are. As they have been here for so long and are close with the director everything is overlooked even as parents unenroll their kids. Other wonderful teachers have even left due to these few teachers causing issues. It also is difficult as the teachers are underpaid and many good teacher leave for better opportunities. For the high price paid by parents it would seem that there should be more resources available to pay these teachers a living wage. Again, parent input does not seem to be highly valued."

"To your face they seem to want to solve the issue but behind your back they call parents names like, “Helicopter parent” or “Coddler”."

"Parents' and kids' experience with a school can vary depending on the teacher. The teacher in our child's classroom (TK) is very unprofessional and insensitive to children's and parents' concerns. The only reason we are staying with the school is to avoid changing schools multiple times in 6 months before our child start kindergarten at a public school this fall."