"Our family really loves Childtime. It's been an incredible experience. The staff is amazing and the environment is a safe space dedicated to really focusing on children. We can't imagine sending our son anywhere else where he could get the same kind of care that Childtime provides. We have seen our son really make some leaps and bounds and want to continue to see him develope."
"The beginning was difficult. My daughter was in a leg harness for hip dysplasia, and the school categorized that as a disability, so we have to fill out a package to be reviewed by the inclusion/disability compliant team. It took three months to get an answer. I had to take her out of the harness so she could attend school because I had to go to work. The school director had to call and email repeatedly, and was eventually told that if no answer is given then the package is not needed. It was absurd to call it a disability and then the amount of time it took to confirm her was ridiculous."
"I’m so glad we chose Childtime for our kid. She’s made friendships, learned so much, and loves seeing her teachers. And I feel confident that if there are concerns, I can talk about them with Misty and be heard and respected"
"The quality has went down due to constant turnover of staff members"
"My daughter is happy and learning more daily."
"The newest director is great and if it wasn't for their leadership, I think I would have tried another place. Another thing that separates Childtime from other good centers is the cameras to watch your kids during the day. It's so nice especially now that we cannot visit or access our kids classroom. The staff takes great care of my kid and I feel that they are safe."
"My child had an awful experience with another child care provider and I almost lost total faith in leaving my child in the care of anyone else. I looked online and was drawn to Childcare. After meeting the assistant director I was willing to try once more. I have not regretted it one bit. The 2’s teachers have been Amat with my child. They understood his past experience and through love, compassion and empathy earned his and my trust. They communicated with me all the time which set my mind at ease. The assistant director consistently shows love and teachers positive words to help with his speech delay. The director is effective and conscience which I applaud "
"We’ve very much enjoyed seeing our son grow at the Hampton Childtime!"
"I love this school! My son has a speech delay, and while he still isn't talking yet, he's learning so much and interacting more with kids and adults. I can tell his teachers genuinely care about him, because it took him almost a month to stop crying when I would drop him off, and everyday they would just comfort him and help him get through his feelings. Their response with COVID-19 and any other random illnesses that come into the school has been fantastic, and it is very relieving to know they all keep safety in mind at all times. I couldn't be more happy that I found this school for my boy!"
"Clean and friendly environment. Love the ability for my child to be able to socialize"
"It's been great! I do dislike the higher ratios, but that's a statewide issue. In NY, classes were smaller, so we were able to receive more in-depth updates in the app, including photos of activities and art, etc."
"We have been at the school for three year and it started off as an amazing experience. As time went on and the continuous changeover of directors continued, the quality has rapidly deteriorated. If you are only looking for childcare this is a great choice. It is a safe, clean, and overall warm and positive environment. The teachers are amazing with the kids. Honestly its a decent school but there are much better options in the area for early education if you want your children prepared to attend actual school. The prices for those other schools are comparable and worth the slight increase if applicable."
"the bathroom in the front is always dirty, and they can clean the facility more than they do!!!!"
“We expect our schools to uphold the highest standards of care, education and cleanliness, and we're sorry to hear that your recent experience did not live up to that standard. If you wish to share your experience with our Customer Support team, they may be reached at 866-244-5384.”
"I’m paying a lot of money and she isn’t learning anything!!! Please focus on a curriculum and stick with it."
"The school has been wonderful for my child thus far."
A rep from Childtime - 2 Manhattan S, LearningCareGroupCL, has responded:
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?
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