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Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2020-03-14

"We have had nothing but great experiences! The teachers are loving, caring, and engaging with my child. I rate them an A+"


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2020-03-14

"The staff goes above and beyond to make sure you are involved and part of everything. They make it easier to be separated from your kids during the day."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2020-02-14

"At every classroom we’ve had our children in and through, you can tell they genuinely love and care for our children. Both kids LOVE going to school and always tell us how much fun it is and we can see in their development how much learning actually takes place while they’re having so much fun. I always feel comfortable with dealing with any staff member and my kids all love their teachers!"


Verified Childtime - 36730 12 Mile Road Shopper
Verified
3/5

2020-02-01

"Overall the experience has been good. Not great, and as our child is progressing it's not looking better. Meal and snack times have been delinquent causing unnecessary stress on kids and teachers, and Toddlers don't have bibs, this was disappointing. Everyone has been friendly, my child enjoys the environment for the most part, but we are seriously considering discontinuing enrollment as we observe the classes that will be in the future."


Rep reply posted 2020-02-03
A rep from Childtime - 36730 12 Mile, LearningCareGroupCL, has responded:

“We would like to apologize for your recent experience. We pride ourselves on the high quality standards we maintain, and would like to make things right. Please call us at 866-244-5384/”


Verified Childtime - 36730 12 Mile Road Shopper
Verified
4/5

2020-01-18

"The director and main teachers do a great job in terms of being welcoming and updating us on our child. I only hope that the environment in the classroom isn’t negative due to stress, and burn out."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2020-01-17

"The school and staff have been amazing since the day we toured. We have had no complaints. Top notch care for our girl and the very best support for her development! Thank you for all you do for our Cassidy!"


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-12-20

"Fantastic staff, fantastic school"


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-12-09

"We have been extremely happy with the care of our children at the center. All the teachers sincerely love the children and want them to be successful. They are professional but also make us feel like we are leaving our children with part of a family. Our son is building skills for kindergarten both academically and socially and will be prepared when the time comes. We really enjoy the Brightwheel updates throughout the day and it also helps our family stay connected when they are out of state."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-11-26

"Great people at this location. The directors and managers as well as the teachers are awesome."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-11-22

"Love this school, just wish it wasn’t so expensive"


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-11-09

"Our experience at this school has been great. The teachers are very communicative and appear to care very much about our child. We have enjoyed that even since we moved to a different classroom, his former teachers are still involved in his care."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
4/5

2019-10-12

"We generally like the school and sincerely appreciate the main teachers in our child’s classroom and the school’s director. One of our key reasons for selecting this daycare was the cameras in the classroom that allow us to check in on our child throughout the day. If it weren’t for this feature we may have gone with another school. The number of teachers who float through the toddler room and float teacher turnover at this daycare is concerning. It leads to many teachers floating through our child’s room later in the day who are not familiar with him and often times do not communicate well with the teachers they are getting handoff from. So a teacher in the afternoon can often not answer a question that we have re: something that occurred earlier in the day. There are a handful of floater teachers who are very good, are familiar w/our child & are conscientious about communication. Outside of the potty training issue, this is the only other significant issue we have encountered."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-09-27

"Over the past 8 months we have been very happy in our choice of school. The teacher in the infant 1 room make our transition from home to school easy and provided reassurance in our child's development. We have now moved to the infant 2 room and are getting to know our teachers. They have the same level of care and involvement with our child that we were accustomed to in our previous room. We have been very happy with this school and look forward to our child's continued development and growth with his teachers."


Verified Childtime - 36730 12 Mile Road Shopper
Verified
2/5

2019-09-13

"I love the teachers that my child has had over the year. I do not like that there are constant changes in price and added fees."


Rep reply posted 2019-09-16
A rep from Childtime - 36730 12 Mile, LearningCareGroupCL, has responded:

“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.”


Verified Childtime - 36730 12 Mile Road Shopper
Verified
5/5

2019-08-31

"This school has been wonderful for our family. We have full confidence in the staff, teachers & administration. Our daughter loves her school & teachers & we are so very thankful for them!"