"Our experience has been incredibly positive. My daughter has loved all of her teachers, and she is absolutely thrilled when she sees a teacher from her old room. Her happiness and comfort is clearly a priority for them."
"Generally happy with the care. Very friendly and helpful staff. Communication could be better on daily basis, but generally pretty good."
"The teachers are very caring!"
"Great atmosphere and friendly staff. Would love more interaction with the app when it comes to posting daily photos of our kid's happy learning and playing."
"We briefly had issues years ago where the director did not seem knowledgeable about child development, but besides that prior director (2015/2016), we have found the teachers and directors warm and caring and understanding."
"At first I was a little hesitant, but my son has developed a lot with his skills like communicating with everyone. He has learned motor skills and is more confident around his classmates."
"We love Mrs. Lavina! She is so patient, kind and loving. We are so grateful for her. Our son loves all of the staff and that truly gives us peace of mind."
"When my child started over 2 years ago, it was excellent. My preschooler at the time learned so much. Then the director left and so did some teachers who not sure if they followed her. There have been many changes. For a year now i sense the school is going downhill, many children have left and it is a regular daycare now. My prek is now bored and not as engaged as before."
"My daughter smiles like crazy when we walk in and when she sees her teachers she smiles and laughs. Love the ladies in the baby room!"
"I like our child’s teacher and I do hear my child saying different things every day now but would love to hear more. The experience hasn’t been awfully bad I do give credit in some areas where I do see improvement being made. The choices that I made on this survey were based on what I have seen going on."
“We’re so sorry to hear that your experience didn’t match your expectations. Please feel free to reach out to our Customer Support Team at 866-244-5384 with any further comments, concerns, or suggestions you wish to share. ”
"The teachers seem to really love my daughter. And even better, my daughter seems to love them too. She's always smiling at them and she seems so happy."
"I love the school and staff at the school. We’ve been with Childtime through thick and thin and while not perfect, very good place for our children to have grown up! Thank you!"
"Childtime is very expensive but convenient for us. It is a challenge to find ROI."
"We have seen a marked improvement with the new director- thank you! The school looks much cleaner, the staff is engaged and looks professional. The menu has improved. The majority of the teachers care but unfortunately there are some that are very disinterested and don't provide feedback. They merely yell at the kids and not teach them group/engagement skills. That's disappointing to see and when my children are placed with those teachers due to ratios or their primary out it's always disappointing and not as good as a day. The teachers that truly 'teach' and care, it's clear to see."
"My kids have been with the school for over 8 years now, since they were 8 weeks old, so we have gone through all of the programs - infants, pre-school, pre-k, before-after school, and summer camp :)
Love the hour, and the teachers are wonderful (you have a combination of sweet and stricter teachers), the center is clean, and we have nothing to worry about during the day while the kids are there."
"I’ve had the best experience with this school. I’m so happy that I found this school. "
A rep from Childtime - 6000 Union Mi, LearningCareGroupCL, has responded:
“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 866-244-5384 so they may connect you with regional management?”