"I am VERY IMPRESSED with your website!!! I purchased a VERY rare DVD from your website 2 weeks ago, and you e-mailed me promptly that same day. Your website stated that it would ship in 3-5 business days. It arrived just as you claimed! I have been searching for this DVD for my wife, and could not find it ANYWHERE!!! So I was a bit sceptical about purchasing it from you, let alone overseas (from the U.S.A.). However, it arrived in PERFECT condition; VERY timely; and the DVD is PERFECT!!! And on top of that, you gave me additonal points towards my purchase, which help cut down on my shipping cost!!! Incredible!!! She loves it!!! Anyone who is looking for a positive review of your website, can find one here!!! THANK YOU so much again, again, and again! I will definitely be doing business with your company in the future!

Thanks again,

T G (USA)"

"im totally satisfied with cdjapan. I think this is the only one online store that i can trust 99% *Since i havent found any dissatisfaction*. The shipment is really fast, and they replied my questions kinda fast as well, and yea the shipment cost is one of the main concern bout this website, but truly, their service is one of the best service in the net! xD"

"Good experience. I placed my order on the 14th of July, received notice that it shipped on the 21st, and it arrived on the 26th. No complaints at all about the order itself.

Overall, their site is easy to navigate, and they provided all information I needed. I would prefer that they didn't store your credit card between purchases, but that's my only complaint."

"Another successful order with CDJapan.

Ordered on Friday night (And 2 items immediately came into stock, The other 2 would be available within 3-7 Business days), The order shipped the next Thursday (6 Days after ordering - The quoted time for it to ship was "3-7 Business Days")

The site is easy to use, And they had everything I wanted.

The only complaints I could think of, are that they're expensive. A Single DVD Costs around $45, while a CD Costs around $28. Can't complain though, since everything is MSRP, and its not like they're jacking up the price.
The other thing is that the US Site lacks some descriptions on items, For instance, one CD Only says:
"2004 makes their 15th anniversary."
For the description, While the Japanese site lists roughly a paragraph of information (And usually song titles). So it usually involves you having to look on a search engine for that particular item, to find whats on it.

But besides that, The order shipped on friday (EMS), And arrived in the US on Wednesday (The majority of the time being that it was in customs for a few days).

Would definately order from again."

"The lowest price on Japanese CD and DVD. But shipping kills the deal. Even Air mail shipping is too expensive (Most time, 40% of total price is shipping.. TOO MUCH!)"

"Great place to get Japanese CDs, DVDs. One of the few places I know of where the items ship directly from Japan. Their selection of products is enormous and I'm surprised the site is accessible in English. They respond to emails and ship items fairly quickly. They also pack things very well and I have never recieved any damaged goods. Overall, an excellent place to buy CDs and DVDs straight from Japan."

"This is a great import source for Japanese music/DVDs. I recently purchased a few Dragon Ash CD's and a couple other cds. Order came in about 4 days. There arn't many other import and anime sources you can get cds for cheap so I reccommend this."